Reference and User Groups

Join our dynamic network of sector-specific and project-oriented Reference and User Groups!

These groups, comprised of dedicated member representatives from the Acute, Community, ICS and Mental Health sectors, play a pivotal role in shaping our projects and the annual Member Work Programme.

As a member, you'll have the opportunity to influence the direction of our projects by proposing new topics, data collection metrics, feeding back on projects from a participant perspective, providing valuable advice on project content and definitions, and actively monitoring project delivery.

Be part of a dynamic community that drives impactful change and innovation in healthcare.

Join our Reference and User Groups and make a difference today! Find out how to join below.

The Community Reference Group (CRG) are a voluntary group of representatives from our community sector member organisations who provide invaluable insight into what is happening in community healthcare and advise us when reviewing our projects and their outputs.

Members of the CRG will be responsible for advising the Network’s Steering Group on community members’ priorities for the member work programme, developing and agreeing the structure, timescales and content of community benchmarking projects and overseeing the delivery of the NHS Benchmarking Network’s community member work programme.

Benefits of being part of the CRG include, a chance to network with other providers, help to shape future NHSBN projects, an opportunity to provide direct feedback, as well as early insight into projects and outputs and the opportunity to explore new project areas.

If you are interested in joining or would like further information please contact Nayan Mistry.

Meeting dates can be found on our events page by searching Community Reference Group.

Login to the members’ area to access the minutes from previous meetings.


ICS Sector

The ICS Reference Group advise on project prioritisation and project content, the group will liaise and work with other benchmarking projects and sector reference groups to maximise benefits from all benchmarking opportunities for NHSBN members.  

The ICS reference Group welcomes representation from ICB members and system partners.

If you are interested in joining or would like further information please contact Karen Rix.

Meeting dates can be found on our events page by searching ICS Reference Group.



The Mental Health and LDA Reference Group (MHLDARG) are a voluntary group of representatives from our mental health sector member organisations who provide invaluable insight into what is happening in mental health settings and advise us when reviewing our projects and their outputs.

Members of the MHLDARG will be responsible for advising the Network’s Steering Group on acute members’ priorities for the member work programme, developing and agreeing the structure, timescales and content of mental health benchmarking projects and overseeing the delivery of the NHS Benchmarking Network’s mental health member work programme.

Benefits of being part of the MHLDARG include, a chance to network with other providers, help to shape future NHSBN projects, an opportunity to provide direct feedback, as well as early insight into projects and outputs and the opportunity to explore new project areas. 

If you are interested in joining or would like further information please contact Kirsten Windfuhr.

Meeting dates can be found on our events page by searching MHLDA Reference Group.

Acute Sector


Community Sector

Mental Health and LDA Sector

The Acute Reference Group (ARG) are a voluntary group of representatives from our acute sector member organisations who provide invaluable insight into what is happening in acute settings and advise us when reviewing our projects and their outputs.

Members of the ARG will be responsible for advising the Network’s Steering Group on acute members’ priorities for the member work programme, developing and agreeing the structure, timescales and content of acute benchmarking projects and overseeing the delivery of the NHS Benchmarking Network’s acute member work programme.

Benefits of being part of the ARG include, a chance to network with other providers, help to shape future NHSBN projects, an opportunity to provide direct feedback, as well as early insight into projects and outputs and the opportunity to explore new project areas.

If you are interested in joining or would like further information please contact Lillie Phillips.

Meeting dates can be found on our events page by searching Acute Reference Group.