Network Projects

Very good range of presentations by engaging speakers, Day was positive, not depressing, given current climate, this is impressive and appreciated.

2016 Event feedback

The Network work programme comprises of a wide range of benchmarking projects on topics of interest to all members, together with projects aimed at the more specific interests of our four sectors; commissioning, community, acute and mental health. Whilst the work programme is decided by the Network Steering Group, extensive consultation takes place with the sector Reference Groups and directly with members on the topics to be included in the programme. Any individual member can suggest a topic for inclusion in the future work programme by emailing Lindsey Ashley.

A summary of available benchmarking projects is provided below, please use the menu to the right to select a project.  Please note that not all projects collect data every year.  A summarised version of the timetable is available to download

Corporate Functions

The Corporate Functions benchmarking project covers the provision and management of corporate functions. It is one of the Network's longest running and most popular projects. Feedback from members suggests that the project is relevant due to a lack of structured corporate functions evidence being available from other sources within the NHS. 

Participants can use the online tool to compare their positions for a wide range of services, examining activity, staffing, unit costs and models of delivery.

2015/16 benchmarking project

The 2015/16 iteration of the Corporate Functions project collected 2015/16 data and had over 100 participants from provider organisations. The following outputs are available to Network members:

  • Bespoke reports for project participants
  • Summary report
  • Online toolkit

Highlights from the 2016 audit

2017/18 benchmarking project

The Corporate Functions project is running again in 2017/18, collecting 2016/17 data. The outline timetable is as follows:

  • Data collection: 7th July – 30th September 2017
  • Validation: October – November 2017
  • Reporting: January 2018
Download a summary of the project together with the 2016 highlights.

For queries about this project please contact Aidan Rawlinson.

"Corporate benchmarking data from the NHS Benchmarking Network is an essential tool for our organisation. It has enabled us to better understand our corporate functions. With this knowledge we have been able to set and realise both cost improvement savings in some areas and evidence the case for investment in others. The ability to talk to other Trusts via the Network and unpick examples of best practice has also been invaluable."

Edd Berry, Head of Business Intelligence, Wirral Community NHS Trust

Pharmacy and Medicines Optimisation provider project

Each year the NHS spends £14 billion on medicines. Good management and prescribing practices have a significant impact on both patient health and the cost of the medicines bill. Despite the huge importance, there is great variation between localities in the level of spend, prescribing practices and management approaches. The NHS Benchmarking Network has launched two related projects to support managers in charge of this important area; a project for Provider organisations and one for Commissioner organisations.

The pharmacy project has been developed in partnership with NHS Pharmacists, the Department of Health, Public Health England and the Royal Pharmaceutical Society (RPS).

2016/17 benchmarking project

The 2016 iteration of the Pharmacy and Medicines Optimisation project collected 2015/16 data and the findings were discussed at a national event on 19th October 2016.  The following outputs are available on the members' area:

  • Summary report
  • Good practice compendium
  • Presentations from the event
  • Online toolkit

Highlights from the 2016 audit

2017/18 benchmarking project

Pharmacy and Medicines Optimisation will be included in the 2017/18 work programme, collecting 2016/17 data. The outline timetable is as follows:

  • Data collection: 26th May – 28th July 2017
  • Validation: August – September 2017
  • Reporting: December 2017

An event, free to Network members, will be held on 18th October 2016.

Download a summary of the project together with the 2016 highlights.

For further information about this project, please contact Aidan Rawlinson.

The project has highlighted key changes taking place in Pharmacy, such as the significant growth in medicines spend, the growth of homecare and the increased focus on clinical pharmacy (and pharmacist prescribers).

CCG Functions

A new project for commissioners to examine organisational structures and processes to support CCGs in developing their services and managing their resources.

2016/17 benchmarking project

A pilot project is underway with submissions due in by the 3rd March, bespoke reports will be published in late March consolidating national and local data. A review of the pilot will commence in April in preparation for a second round of data collection in the Autumn 2017.

2017/18 benchmarking project

The timetable for the second round of data collection is still to be confirmed.

For further information about this project, please contact Aidan Rawlinson.

The project uses existing nationally available data, such as CCG accounts data, along with a short supplementary questionnaire to provide CCG management teams with detailed bespoke reports.

Key economic indicators for healthcare

The shortage of healthcare workers is a global issue with the World Health Organisation estimating a gap of 12.9 million healthcare workers by 2035, growing from 7.2 million in 2013 (A Universal Truth: No Health Without a Workforce, WHO, 2013). The WHO identifies a variety of reasons driving the shortage including an ageing workforce, not enough young people training and increasing demand, as populations live longer with more complex needs.

In the UK, shortages of qualified nurses and consultants have been highlighted in the media. In February 2016, the BBC reported (using freedom of information requests) that 69% of Trusts were actively seeking to recruit aboard, with vacancies averaging 9% for nurses and 7% for doctors, compared to 2.7% for the UK economy in general.

There are a number of factors specific to the UK that have led the demand for nurses to outstrip supply. Following the publication of the Francis Report in 2013, “safe staffing” guidelines were introduced, boosting the number of adult nurses employed by 6.4% (10,000 WTEs) from 2012 to 2015 (Evidence from NHS Improvement on clinical staff shortages, NHS Improvement, 2016). In addition, the level of activity in hospitals, particularly emergency admissions has continued to increase.

Download the full report here. For queries about this report, please contact Leigh Jenkins.

This report focuses on other key economic indicators that may impact on the ability to recruit nursing and other healthcare workers locally, such as high house prices and general trends in employment. 

The indicators reviewed are analysed at a local authority level where possible, to give an understanding of the national profile and regional differences in economic factors that may shape the provision of health and care services, particularly in relation to workforce, capacity, recruitment and retention.

The report goes on to review the general employment landscape of the United Kingdom looking at available data on Job Seekers’ Allowance (Claimant Count)/ Labour Force Survey), those who are unemployed and how many of those are actively seeking employment.

Finally, an analysis of nursing vacancies per local authority provides an indication of the regional variation in nursing shortages and allows possible correlation with the wider economic indicators to be considered. 

Pharmacy and Medicines Optimisation commissioner project

In delivering the Five Year Forward View and the move towards prevention and empowering patients, the role of clinical pharmacy in both primary care and community pharmacy in reducing pressures on other NHS services, is significant. The opportunity to realise fully the potential of clinical pharmacy within primary care is illustrated in the recent Community Pharmacy reforms announced by the Department of Health (Oct 2016) and NHS England’s announcement earlier this year of investment in 1,500 new jobs for pharmacists in general practice (April 2016). Central to these changes are the four principles of medicines optimisation provided by the Royal Pharmaceutical Society which enables efficiency savings to be made combined with improved patient outcomes. 

The NHS Benchmarking Network’s Pharmacy and Medicines Optimisation project aims to support Medicines Management teams by providing comparable data that can be used to inform decision making and evidence examples of effective medicines optimisation.

2016/17 benchmarking project

A total of 36 organisations provided data to the 2016/17 project. These organisations comprise CCGs from England and University Health Boards from the NHS in Wales.

As well as a national report and online toolkit, available to all Network members, for the first time this year, bespoke reports have been made available for participants.

Highlights from the 2016 audit

2017/18 benchmarking project

Pharmacy and Medicines Optimisation is included in the 2017/18 work programme, collecting 2016/17 data. The outline timetable is as follows:

  • Data collection: 17th May – 21st July 2017
  • Validation: August – September 2017
  • Reporting: November 2017

An event, free to Network members, will be held on 18th October 2017.

Download a summary of the project together with the 2016 highlights.

For queries about this project please contact Jessica Grantham.

This information is invaluable to commissioners who wish to plan and implement changes to drive improvement in outcomes and deliver ongoing value for money.

Planned Care

Planned Care for Commissioners was a new project in 2016/17 work programme. The project aims to provide a strategic overview of the investment in the healthcare system on planned care, and develop benchmarking analytics to fill the gap in the data already available to commissioners.

The project will take a holistic view of elective care commissioning. The project covers, outpatient activity, follow up to new ratios, conversion rates to surgery, referral to treatment times, referral management systems, integrated delivery models, key pathways, patient reported outcome measures and other quality indicators.  The project links with the Theatres project completed by acute trusts.

2016/17 benchmarking project

The 2016/17 iteration of the Planned Care project collected 2015/16 data. The following outputs are available to all Network members:

  • Bespoke report for member participants
  • Summary report
  • Presentations from the event
  • Desktop toolkit

2017/18 benchmarking project

Planned Care is included in the 2017/18 work programme, collecting 2016/17 data. The outline timetable is as follows:

  • Data collection 11th September – 17th November 2017
  • Validation: December 2017 - January 2018
  • Reporting: March 2018

An event, free to Network members, will be held in February.

Download a summary of the project together with the 2016 highlights.

For queries about this new project please contact Jessica Grantham.

This project is for all commissioners of planned care. If you participate in this project you will receive:

  • Access to a benchmarking toolkit, offering comparisons on hundreds of metrics
  • A high level national report outlining key messages and metrics nationally
  • Attendance at the Theatres and Planned Care event to hear from national speakers and member good practice sites

Providers may be interested in the Theatres project which explores the provision of theatres and surgical beds in acute trusts.

Urgent Care

This project tests the effectiveness of the urgent care system and compares capacity and demand across; primary care out of hours, community services, and secondary care. A wide range of areas are explored including service models, access and waiting, infrastructure, activity, workforce, finance, quality and outcomes. 

The project contains enhanced coverage of 111 and Out of Hours Primary Medical care. Subscribing members who submit this information receive a bespoke report designed to help commissioners in reviewing and managing these contracts and also meeting the NHS England requirements around benchmarking OOHs services.

2016/17 benchmarking project

The 2016 project received contributions from 54 commissioning organisations. The project is carried out in tandem with the Emergency Care project for providers which has received contributions from 97 services this year. The provider project covers both Type 1&2 Emergency Department services as well as Type 3 and walk-in services.

As well as a national report, including examples of good and innovative practice that has been successful in helping managing ED demand/attendance, and online toolkit, available to all Network members, for the first time this year, bespoke reports are available for participants.

Highlights from the 2016 audit

2017/18 benchmarking project

Urgent Care is included in the 2017/18 work programme, collecting 2016/17 data. The outline timetable is as follows:

  • Data collection: 8th May – 14th July 2017
  • Validation: August – September 2017
  • Reporting: November 2017

An event, free to Network members, will be held on 4th October 2016.

Download a summary of the project together with the 2016 highlights.

For further information about this project, please contact Jessica Grantham.

The urgent care system is arguably the highest profile of all NHS services in providing a rapid response to immediate and urgent needs for a wide range of patients.

Whole System Benchmarker

The Whole System Benchmarker (formally TSB) is a desktop toolkit that will look at the balance of expenditure across all sectors of the healthcare system with additional analysis at STP level.

The project uses data from national sources and presents the analysis in an accessible and easy to use format.  The following outputs are available on the members' area:

• 2013 Toolkit based on PCT footprints

• 2015 Toolkit based on CCG footprints

2017/18 Toolkit

The 2017 toolkit will be published in the Summer, once available it can be downloaded from the members' area.

For further information about this project, please contact Jessica Grantham.

The 2015 benchmarking tool profiles individual CCG level health systems across the NHS. A large number of benchmarks have been developed from NHS England’s national data which have been compiled into a product that allows you to explore the characteristics of your local health system when compared to the rest of the NHS in England.

Community Hospitals

Despite the clear evidence of the effectiveness of community hospitals in the rehabilitation of older people and the key role they will play in the new models of care, there is little evidence available nationally about what is happening within our community hospitals. This Network project aims to bridge the data gap and understand the breadth and depth of community hospital provision in the UK.

The Community Hospital’s project focuses on the inpatient care for older people, established, in an earlier version of the community hospitals benchmarking project, as the common function of all community hospitals. Service models, access, activity, workforce, finance and quality are covered in detail in the project.

This project is applicable to all Network subscribing members who provide Community Hospitals. Project participants will receive the following outputs:

  • Access to the online benchmarking toolkit, which will allow participants to view their position on a wide range of metrics against comparable community hospitals.
  • A bespoke, high level dashboard summarising the key metrics from the project with the project participant’s position highlighted on each.
  • Attendance at the Community conference, which will used to present the findings from this iteration of the project along with good practice examples from across the Network membership.

2016/17 benchmarking project

The NHS Benchmarking Network’s 2016 Community Hospitals project saw 39 organisations participate in the project, covering 179 Community Hospitals. As well as a national report and online toolkit of over 2000 metrics, available to all Network members, bespoke reports will be made available for participants.

Highlights from the 2016 audit

2017/18 benchmarking project

Data for this project will be collected from the National Audit of Intermediate Care 2017 project, currently open for registration. The 2017 NAIC audit is free to participate for commissioners and providers in England, Wales and Northern Ireland. For more information, please see the NAIC partnership project.

An event, free to Network members, will be held on the 1st November 2017.

Download a summary of the project together with the 2016 highlights.

For queries about this project please contact Lucy Trubacik.

"The Community Hospitals benchmarking project provides an absolutely invaluable resource, particularly for those committed to continually improving community hospitals and with promoting their role in the NHS."

Dr Helen Tucker, Vice President,Community Hospitals Association

Community Services

The Community Services project is one of the Network’s longest running and most successful projects and provides a detailed view of 26 different community service areas.  All the major community services are included, such as: District Nursing, Health Visiting, therapy services and the services that are targeted at children, older people, and people with long-term conditions.

Community services represent more than £11 billion of NHS expenditure with approximately 100 million contacts taking place each year. Although community services play a key role in supporting service users at home and reducing unnecessary hospital admissions, available national data sources are currently limited. The Network’s Community Services project aims to fill this information gap, taking a view across all aspects of service provision including access, activity, workforce, finance, quality and outcome metrics.

This project is for all providers of Community Services. Subscribing members will receive:

  • Access to the online benchmarking toolkit, allowing you to compare your service nationally across hundreds of metrics
  • A bespoke dashboard report outlining key messages and metrics which compares your local position against nationally reported positions for the range of community services
  • Attendance at the Community Services and Community Hospitals joint event to hear from national speakers and member good practice sites
  • Access to case studies where localities have used the benchmarking to drive service improvement in community services.

2016/17 benchmarking project

73 community service providers participated in the project this year and registered 102 submissions. Participation covered all regions of England and, for the first time, all University Health Boards in Wales took part.  Participants can view their position on over 1,000 benchmarked metrics via an online tool accessible through the members’ area. In addition to the toolkit, members can access a summary report online and participants will also receive a bespoke report for their organisation.

Highlights from the 2016 audit

2017/18 benchmarking project

The Community Services project is running again in 2017/18, collecting 2016/17 outturn data. The outline timetable is as follows:

  • Data collection: 22nd May – 11th August 2017
  • Validation: September – October 2017
  • Reporting: December 2017

An event, free to Network members will be held on the 1st November 2017.

Download a summary of the project together with the 2016 highlights.

For more information about this project, please contact Lucy Trubacik.

"The comparative data allowed us to identify areas in which there was scope for us to improve against the national average position and also to have some solid information on which to base discussions with commissioners, to help inform the setting of target trajectories for future years"

Lee Cornell, Somerset Partnership NHS Foundation Trust

Monthly Community Indicators

The NHS Benchmarking Network is now offering member organisations providing either community services or community hospitals the opportunity to take part in a new enhanced monthly indicator reporting project. This work was originally developed by the Aspirant and Community Foundation Trusts Network (14 community providers in total) and has been successfully running for the last 6 years. 51 metrics are collected on a monthly basis. Participants receive access to a toolkit which is updated on a monthly basis, and a PDF report with your organisation’s position noted across the range of benchmarks.

Outputs

Participants will receive access to a toolkit which is updated on a monthly basis, and includes the following:-

  • Previous data available for interrogation
  • Previous 6 months’ worth of charts available
  • Ability to export pdf report for use internally
  • Commentary on change in positions between months
  • Deviation from agreed benchmark noted

Submission timescales

Timely reports are given back to participants, with on average 10 days from submission of the data to feedback.

Download a summary of the project together with the 2016 highlights.

For further details, contact Lucy.Trubacik@nhs.net.

The Aspirant & Community FT Benchmarking Group (now incorporated into Community First) set up a virtual group who had identified the need to collect and review benchmarking & performance management data. A set of 51 metrics are collected on a monthly basis covering patient safety and quality, productivity, workforce, data quality and finance.

Acute Therapies

Therapy services are crucial to the quality of care for patients across a range of specialities in acute hospitals. Timely assessment by a therapist is key to maintaining patient flows and reducing length of stay. Although the sums of money invested in therapies are material there is limited benchmarking available in this area because therapy input is not typically unbundled from PbR and elements of the service may be included in the non-PbR, block elements of the acute contracts.

The acute therapies project covers four AHP disciplines: Physiotherapy, Occupational Therapy, Speech & Language Therapy, and Dietetics.

The project compares benchmarks on service models, access, activity, finance, workforce, quality and outcomes. Good practice is identified in the project and members are encouraged to share good practice throughout the project.

2015/16 benchmarking project

The 2015/16 iteration of the Acute Therapies project collected 2014/15 data, the following outputs are available on the members' area:

  • Acute Therapies toolkit 2015
  • Overview report
  • Separate reports for Physiotherapy, Occupational Therapy, SLT and Dietetics
  • Presentations from the national conference

2017/18 benchmarking project

Acute Therapies is running again for 2017/18, collecting 2016/17 data. The outline timetable is as follows:

  • Date collection: 15th May – 21st July 2017
  • Validation: August – September 2016
  • Reporting: December 2017

An event, free to Network members, will be held on 11th October 2016.

Download a summary of the project together with the 2015 highlights.

For queries about this project please contact Leigh Jenkins.

“I found the networking opportunities particularly helpful to discuss and share best practice.”

Therapies Conference 2015

Delayed Transfers of Care

A new project for 2017/18 is currently under development and aims to take a deep dive into delayed transfers of care and the discharge process from the acute setting.

This project is for all providers of acute care, however a section on delayed transfers of care will also be included within the other sector projects.

Members can participate in this project and receive:

  • Access to the online benchmarking toolkit, allowing you to compare your service nationally across hundreds of metrics
  • A bespoke pdf report summarising key messages and metrics highlighting your organisations own position

2017/18 benchmarking project

This project will collect 2016/17 data. The outline timetable is as follows:

  • Date collection: 3rd July – 18th September 2017
  • Validation: October – November 2017
  • Reporting: January 2018

An event, free to Network members, is still to be confirmed.

For queries about this project please contact Leigh Jenkins.

The chart shows the age split of delayed transfers of care. Participants can test their age split in the online toolkit. 83% of DTOCs were attributable to people age 65 and over in 2015/16. 

Emergency Care (Type 1&2 and Type 3 services)

Emergency care is a complex service with many facets across the NHS. The emergency care system is under increasing pressure, with the need to optimise the urgent and emergency care system to work as safely, efficiently and effectively as possible. This project focuses on the provider perspective and reviews the provision of Accident and Emergency services (Type 1&2) as well as alternative community based services such as Walk In Centres, Urgent Care Centres and Minor Injuries Units (Type 3).

Although the sums of money invested in emergency care are highly material, there is limited national benchmarking information available on the service beyond profiling of access arrangements, waiting times, and demand levels. The Network project aims to supplement available national metrics with relevant data on service models, infrastructure, capacity, demand, workforce, finance and service quality.

This project is for all providers of emergency care and subscribing members can receive:

  • Access to the online benchmarking toolkit, allowing you to compare your service nationally across hundreds of metrics
  • A bespoke dashboard report outlining key messages and metrics which compares your local position against nationally reported positions
  • A high level national report outlining key messages and metrics for EDs nationally
  • Attendance at the Emergency and Urgent care event to hear from national speakers and member good practice sites

Commissioners may be interested in the partner project "Urgent Care" which explores the commissioning of urgent care.

2016/17 benchmarking project

58 Trusts and Health Boards (HBs) participated in this iteration, covering 60 Type 1&2 centres and 50 Type 3 departments. An Urgent Care report analysing the system from a commissioner perspective, which has received contributions from 61 commissioners, is also available to download on the NHS Benchmarking Network’s website.

As well as a national report, good practice compendium, and online toolkit, available to all Network member, this year bespoke reports have been produced for all participants.

Highlights from the 2016 audit

2017/18 benchmarking project

Emergency Care is running again for 2017/18, collecting 2016/17 data. The outline timetable is as follows:

  • Date collection: 10th May – 14th July 2017
  • Validation: August – September 2017
  • Reporting: December 2017

An event, free to Network members, will be held on 4th October 2016.

Download a summary of the project together with the 2016 highlights.

For queries about this project please contact Leigh Jenkins.

Departments are finding it increasingly difficult to meet the four-hour waiting target. In 2015/16, 13.6% of patients waited four hours or more in ED, compared with 10.3% in 2015.

Older People's Care in Acute Settings

The Older People project focuses on the care of older people in Acute Settings, and has been developed in conjunction with the British Geriatric Society. The project considers the pathway of older people through secondary care, beginning in A&E, through to assessment units and inpatient care, and finishing with supported discharge teams. Links with other sectors including primary care, community and mental health are explored, and social care at the front and back end of hospitals are of particular interest.

Also included is a service user level audit, which has been developed in conjunction with the British Geriatrics Society. The aims of adding in a further level of service user benchmarking data is to:

  • Provide an overview of comparative change in dependency levels of this cohort of patients
  • Complement the organisational level data and to use this data to aid understanding of the key features of high performing services
  • Provide data to enable further correlations and analysis to be undertaken e.g. between length of stay and discharge destination
  • Continue to share good practice and facilitate network between participants

This project is for all providers of acute care where older people access their services.

The BGS has also worked with the NHS Benchmarking Network in developing a PREM (Patient Reported Experience Measure) for use with older people in acute settings. It has been developed to specifically obtain feedback from patients about their experiences of care whilst on your ward.

The PREM has piloted with 4 hospital sites, on both acute older people’s wards and an AMU, and received favourable feedback about ease of use, relevance and areas covered.

This resource is available for acute providers to use within their services on a local level, to administer and analyse in-house.

Download the PREM

Download the instructions to administer the PREM

2016/17 benchmarking project

The 2016/17 iteration of the Older People project collected 2015/16 data. The following outputs are available on the members' area:

  • Interactive online toolkit
  • Summary pdf reports
  • Presentations from the national conference

Highlights from the 2016 project

2017/18 benchmarking project

Older People’s Care in Acute Settings will not run in 2017/18 and will return in 2018/19. A new project for 2017/18 is currently under development and aims to take a deep dive into delayed transfers of care.

Download a summary of the project together with the 2016 highlights.

Download the 2016/17 National Report.

For queries about this project please contact Leigh Jenkins.

“The Older People’s Care in Acute Settings project makes an invaluable contribution to our understanding of the range of professions and services available locally and nationally for our older patients.  The service user audit enables participating organisations to gain a better sense of what is happening at the level of the individual and the key areas of the acute pathway that require attention.”

Dr Eileen Burns, President of the BGS

Outpatient Services

A new project currently being scoped to look at outpatient services within the acute sector.  This project is for all acute providers with outpatient services. Members can participate in this project and receive:

  • Access to a benchmarking toolkit, allowing you to benchmark your service across hundreds of metrics
  • A high level report outlining key messages and metrics for radiology services nationally
  • Attendance at a national conference, where the initial findings from the project will be presented, as well as good practice and national speakers

2017/18 benchmarking project

The Outpatients project will collect 2016/17 data. The outline timetable is as follows:

  • Data collection: 12th September – 18th November 2017
  • Validation: December 2017 – January 2018
  • Reporting: March 2018

An event, free to Network members, will be held February 2018.

For queries about this project please contact Leigh Jenkins.

Radiology

Radiology is a key diagnostic and interventional service for the NHS. Radiology supports patients across the full range of specialties in acute hospitals and makes a huge contribution in providing diagnostics to primary care and community services. The impact that Radiology has on health systems is considerable.

This project is for all providers of Radiology Services. Subscribing members will receive:-

  • Access to a benchmarking toolkit, allowing you to benchmark your service across hundreds of metrics
  • A bespoke dashboard report outlining key messages and metrics which compares your local position against nationally reported positions
  • A high level report outlining key messages and metrics for radiology services nationally.
  • Attendance at the Radiology event, where the initial findings from the project will be presented, as well as good practice and national speakers

2016/17 benchmarking project

This year, 87 organisations have contributed data to the project. Submissions cover English Trusts, Welsh Health Boards (HB), and for the first time a Scottish Health Board.

A national report and excel toolkit are available to members via the online members’ area.  The toolkit contains hundreds of benchmarked metrics and participants can choose a range of benchmarking denominators.  This year, to supplement the excel toolkit and national report, bespoke dashboard reports have been issued for each participating Trust / HB summarising individual organisation position on the headline metrics covered by the project.

Highlights from the 2016 audit

2017/18 benchmarking project

Radiology is included in the 2017/18 work programme, collecting 2016/17 data. The outline timetable is as follows:

  • Data collection: 24th April – 23rd June 2017
  • Validation: August - September 2017
  • Reporting: December 2017

An event, free to Network members, will be held on 27th September 2017.

Download a summary of the project together with the 2016 highlights.

For queries about this project please contact Leigh Jenkins.

"The benchmarking exercise has provided useful information on where Radiology at Stockport NHS Foundation Trust sits in relation to its peers. Such information has previously been unavailable. We hope to use the data in the future as evidence of our strengths and weaknesses in an effort to support further service developments and investment."

Stockport NHS Foundation Trust

Theatres

The Theatres project provides the most comprehensive intelligence available on NHS operating theatres delivery and performance. The project covers all aspects of Theatres provision and performance including analysis of:

  • Theatres Management
  • Capacity
  • Equipment and Maintenance
  • Stock Control and Costing
  • IM&T
  • Decontamination
  • List Management
  • Theatre Utilisation
  • Paediatrics
  • Activity
  • Waiting Times/ Turnaround Time
  • Cancellations
  • Outsourcing
  • Finance
  • Quality
  • Audit and Accreditation
  • Workforce
  • Good Practice

This project is applicable to all providers of all Theatres services. Subscribed members who participate in the project will receive:

  • Access to the online benchmarking toolkit, which will allow participants to view their position on a wide range of metrics
  • A high level report outlining key messages and metrics for theatre based services nationally

2016/17 benchmarking project

The 2016/17 iteration of the Theatres project collected 2015/16 data. The following project outputs are available to all Network members:

  • Bespoke report for members participants
  • National overview report
  • Interactive online toolkit
  • Presentations from the national conference

2017/18 benchmarking project

The Theatres project will not run in 2017/18 and will return in 2018/19. A new project for 2017/18 is currently under development and will focus on Outpatient services.

Download a summary of the project together with the 2016 highlights.

For queries about this project please contact Jessica Grantham.

Child and Adolescent Mental Health Services

CAMHS offer assessment and treatment when children and young people have emotional, behavioural or mental health difficulties. This project remains the ultimate point of reference for evidence in children's and adolescent mental health services and looks at both tiers 1-3 and tier 4 provision of services. The Network’s benchmarking project for CAMHS covers:

  • Service models - Service provision, provisions for on call arrangements, and transition services
  • Access - referral sources, acceptance rates, and waiting times
  • Activity - levels of contacts, rates of discharges, and DNA rates
  • Workforce - skill mix, training, absence and sickness rates, and consultant SPAs and DCCs
  • Finance - costs, both pay and non-pay, and CIPs.

This project is for all providers of CAMHS. Subscribing members receive:

  • Access to the benchmarking toolkit, allowing you to compare your service nationally across hundreds of metrics
  • A high level bespoke report tailored to your organisation, outlining key messages and metrics
  • A high level report, outlining key messages and metrics for organisations nationally
  • The opportunity to attend the CAMHS conference to hear from national speakers and member good practice sites

2016/17 benchmarking project

The 2016 CAMHS benchmarking project was the largest ever, with over 100 submissions received from 77 individual participants from across the UK. We are grateful for all organisations for their participation.

As well as a national report, available to all Network members, this is the first year that bespoke reports have been made available for participants.  In addition to the bespoke report, participants also receive a toolkit including over 2000 metrics for comparison.

Highlights from the 2016 audit

2017/18 benchmarking project

This project is running again in 2017/18, collecting 2016/17 data. The outline timetable is as follows:

  • Date collection: 8th May – 14th July 2017
  • Validation: August – October 2017
  • Reporting: December 2017

An event, free to Network members, will be held on 16th November 2017.

Download a summary of the project together with the 2016 highlights.

For queries about this project please contact Zoe Morris.

"National data has enabled clinicians to be engaged in identifying clinical efficiencies in order to keep national position and removed professional tensions that sometimes blocks clinicians engaging in a financial reflection"

Participant feedback, 2015.

Learning Disabilities for Providers

The Learning Disabilities project ran for the first time in 2014, covering both the commissioning and provision of LD services across the NHS. LD has a complex commissioning framework and provider arrangements, and the project aims to bring clarity to aid understanding of provision, performance and good practice.

This project covers the provision of LD services across the NHS and looks at service models, access and activity metrics, workforce, finance, quality, effectiveness and safety, as well as patient outcomes.

2016/17 benchmarking project

The 2016/17 iteration of the Learning Disabilities project collected data for 2015/16. The following outputs are now available to all Network members:

  • Online toolkit
  • National overview report
  • Presentations from the national conference

2017/18 benchmarking project

The Learning Disabilities project will not run in 2017/18 and will return in 2018/19.

Download a summary of the project together with the 2016 highlights.

For queries about this project please contact Leigh Jenkins.

Mental Health Inpatient and Community Services

The project covers inpatient and community based secondary and specialist mental health services and allows for comprehensive benchmarking of activity, finance, workforce and quality metrics. Service quality, safety and outcomes against the rest of the NHS can be explored within the toolkit, which is the largest set of Mental Health intelligence available in the NHS, including a dataset of over 5,000 indicators provided by each statutory mental health provider in England and Wales and a number of large independent sector providers.

This project is for all Mental Health providers. Subscribing member organisation who participate in this project will receive:

  • Access to the benchmarking toolkit, allowing you to compare your service nationally across several thousand metrics
  • A high level bespoke report tailored to your organisation, outlining key messages and metrics
  • The opportunity to attend the Mental Health conference to hear from national speakers and member good practice sites

2016/17 benchmarking project

The NHS Benchmarking Network are pleased to announce that participation levels in the 2016 Adult and Older People’s Mental Health services benchmarking project hit record levels with all English NHS Trusts and Foundation Trusts who are providers of secondary mental health services taking part, along with all NHS providers of secondary mental health services within the NHS in Wales. In addition, we welcomed participants from Scotland, Northern Ireland and the States of Jersey, and continue to have involvement from specialist mental health providers in the independent sector.

Highlights from the 2016 audit

2017/18 benchmarking project

This project is running again for 2017/18, collecting 2016/17 data. The outline timetable is as follows:

  • Date collection: 28th April – 30th June 2017
  • Validation: August – October 2017
  • Reporting: November 2017

An event, free to Network members, will be held on 9th November 2017.

Download a summary of the project together with the 2016 highlights.

For queries about the Mental Health project please contact Zoe Morris.

“The data has enabled the Trust to refocus its Community Mental Health Services and support the development of services based on clinical pathways.  It is pleasing to note how the data quality has improved and how it relates more easily to clinical practice and the services delivered locally. This resulted in greater clinical buy-in within the organisation especially in supporting the Trust’s Mental Health Acute Care Pathways project.”

Lisa Agell – Head of Mental Health Services & Joanna Wood – Costing Accountant – South Staffordshire & Shropshire Healthcare NHS FT