News

Keep up-to-date with the latest Network developments, details of project launches, dates for our national conferences and newsletter publications are all publicised below. If you would like the NHS Benchmarking Network to publish a news article for your organisation or if you have any queries about the news topics below, please contact Lindsey Ashley.

2017/18 Network Update - Are you registered?

*|DATE:d F Y|* 2017/18 Network Update - Are you registered? Project registration for all 2017/18 benchmarking projects is open. Data collection for some projects will commence in May, and further dates are detailed below. You can download a copy of the 2017/18 work programme timetable. To register for a project, please login to the members' area and click on "Sign up for 2017". Limited places remain for the regional benchmarking workshops. The workshops focus on.. read more »

CCG Functions Benchmarking – Pilot findings published

The Clinical Commissioning Group (CCG) Functions benchmarking pilot project is a new project for the Network, and focuses on the running and back office functions of CCGs. This pilot project uses publicly available data and information from a short questionnaire to show key metrics with regards to the running of CCGs. Due to the variation in sizes of CCGs, there is a wide variance in how they are run. The Network would like to thank all CCGs, both members and non-members, that submitted data... read more »

2016/17 round-up & 2017/18 news update

We are pleased to announce that you can now download the NHS Benchmarking Network’s 2016/17 work programme report, together with the Network’s 2017/18 provider or comissioner brochure outlining project topics to be included in the work programme this year. Member organisations now have received outputs from all the Network’s 2016/17 projects. Outputs include online and desktop toolkits, national reports and good practice compendiums, on a wide range of topi.. read more »

Planned Care Benchmarking 2016 – Findings published

Planned care is a material element of secondary care expenditure, accounting for over 30% of providers’ total annual expenditure when outpatient spend is included. Elective care represents 34% of activity in acute specialist trusts, 23% in acute teaching trusts and 21% in district general hospitals. Media commentary has tended to focus an increasing demand for emergency care putting pressure on A&E departments and the four hour wait target. However, planned care has also seen a signif.. read more »

Older People’s Care in Acute Settings Benchmarking 2016 – Findings published

It is recognised that older people are a major service user cohort for both health and social care services, both in hospital (the acute setting) and in the community. It is well described that the population is ageing, as people are living longer, and as a result, there are more older people as a proportion of the overall population. The increase in the older population is projected to accelerate over the next twenty years and whilst overall life expectancy is rising, there are also significa.. read more »

Learning Disabilities Benchmarking 2016 – Findings published

Learning Disabilities is included in the NHS Operational Planning and Contracting Guidance for 2017-19. One of the nine ‘must dos’ for organisations is to deliver actions set out in local plans to transform care for people with learning disabilities, including implementing enhanced community provision, reducing inpatient capacity, and rolling out care and treatment reviews in line with published policy. Our Learning Disabilities project, which runs every two years, supports organi.. read more »

Theatres Benchmarking 2016 – Findings published

The Theatres project provides the most comprehensive intelligence available on NHS operating theatres delivery and performance. The project covers all aspects of Theatres provision and performance including analysis of: Theatres management Capacity Equipment and maintenance Stock control and costing IM&T Decontamination List management Theatre utilisation Paediatrics Activity Turnaround time Cancellations Outsourcing Finance Quality Audit and accreditation Workforce Goo.. read more »

Health + Care and Commissioning Show 2017 , Excel, London, 28 June, 2017

The NHS Benchmarking Network Support Team will be exhibiting at the Health + Care and Commissioning Show at Excel, London from the 28th to 29th June 2017.  Summary:The Commissioning Show is an opportunity for commissioners and providers to scan the horizon for new ideas and solutions on how to fix the failings in your local health and social care systems.  Invest time in attending the largest annual gathering of health and social care professionals and find out how other areas.. read more »

Deadline approaching to register for the NAIC 2017

You can still register The NAIC 2017 is open to all commissioners and providers of intermediate care, you can register now from the NHS Benchmarking Network’s member area. Deadline approaching to be involved in the PREM and Service User Audit In order for providers of intermediate care services to utilise the standardised outcome and patient reported experience measures as part of the service user audit, registration must be completed by Friday 24th March. Over 350 services UK wide.. read more »

Regional workshops: Places limited!

Benchmarking workshops coming to your region in May 2017     The Network is holding four, free regional benchmarking workshops this May. The programme will focus on how to use the Network projects for service improvements, and provide a whole system regional view of unscheduled care. Afternoon breakout sessions will provide an opportunity for delegates to learn more about using the benchmarking products and toolkits.  There are just 60 places available at each event, so plea.. read more »

Registration is still open for the NAIC 2017 - Deadline looming

Register now Registration for the NAIC 2017 is still open for organisations to register to participate. You can register now at http://members.nhsbenchmarking.nhs.uk/subscribe or email Lucy Trubacik for further infomation. Good sign up so far We are pleased to say that sign up so far has been very successful with a good proportion of both commissioners and providers in England signing up and 100% coverage in both Wales and Northern Ireland. NAIC 2017 is free There.. read more »

Learning Disabilities Conference: Last few place remain

We are less than two weeks away from the conference, and are writing to offer you and your colleagues one of the last few remaining places. The event will provide members with the opportunity to hear the national findings from the 2016 benchmarking project, hear from expert speakers, and network with colleagues to share good practice and innovative ideas. If you are not registered to attend, you can still secure your free place on the members’ area. When is the event? Tuesday 7.. read more »

Network Update - 2017/18 timetable confirmed

Earlier this month the Network announced the work programme for 2017/18, below is the timetable for data collection and event dates for each project. A summarised version is also available to download. For further information about the projects, please contact the team or login to the members' area. Project registration for 2017/18 will open in March. The NHS Benchmarking Network will be exhibiting at the Mental Health Network Annual conference & Exhibition 2017. Our passionate an.. read more »

We are exhibiting! Come and meet the team in March.

The NHS Benchmarking Network will be exhibiting at Mental Health Network Annual conference & Exhibition 2017. Our passionate and experienced team will be on hand to discuss how we can help providers get the most out of their Network membership. The Mental Health Network annual conference and exhibition 2017 will take place on Thursday 16 March at The King’s Fund in central London. The NHS Confederation brings together and speaks on behalf of all organisations that plan, commission a.. read more »

2017/18 work programme announced

The 2017/18 work programme has now been developed, and we are pleased to confirm the continuation of a number of projects and the introduction of some new. For the Acute sector, we are delighted to re-introduce Acute Therapies back into the work programme, the Older People's Care in Acute Settings project will focus on DTOC and we will deferring the Theatres project in 2017/18 to make way for a new project on Outpatient services.  There will be a new commissioner product made available so.. read more »

Older People’s Care in Acute Settings project - 2016 Findings published

  The NHS Benchmarking Network reports on the findings from the third annual phase of the Older People’s Care in Acute Settings project at a national conference in London today, 15th February 2017. In 2015, the British Geriatric Society partnered with the NHS Benchmarking Network to develop a project to look at the acute services provided for older people in hospital, with the aim of enabling providers to access comparable benchmarks on key indicators and look at opportunities for.. read more »

Corporate Functions Benchmarking 2016 – Findings published

The Corporate Functions benchmarking project is one the Network’s longest running and most successful projects. The project has always been relevant due to a lack of structured corporate functions evidence being available from other sources in the NHS, however, the financial pressures facing the NHS and the scrutiny following on from the Lord Carter review have added further incentive for NHS bodies to have a clear approach to reviewing their corporate functions services. New for 2016/1.. read more »

National Audit of Intermediate Care (NAIC) 2017 opens

Registration for the NAIC 2017 is now open. To register for the project this year please go to http://members.nhsbenchmarking.nhs.uk/subscribe or email Lucy.Trubacik@nhs.net for further information. Please note: there is no cost for all organisations within England, Wales and Northern Ireland to participate in the NAIC 2017. A copy of the NAIC 2017 audit proposal is available to download here. Intermediate care and re-ablement services are a key plank of government heal.. read more »

Perinatal Mental Health

The NHS Benchmarking Network were commissioned by NHS England to undertake a bespoke data collection on perinatal mental health services, which took place from June to August 2016. The data collection process involved all 58 English Mental Health Trusts and the aim of the project was to inform the Perinatal Expert Reference Group of the current provision of perinatal mental health services in England, covering both inpatient Mother and Baby Units and Community Mother and Baby Teams. The data col.. read more »

Don't miss the Theatres & Planned Care Benchmarking Conference

You can still secure your free place at this conference. We are just 5 weeks away from the 2016/17 Benchmarking & Good Practice in Theatres & Planned Care Conference, which will take place on Wednesday 28th February 2017 at etc venues, Fenchurch Place. Back in the work programme after a break in 2015/16, the Theatres project provides the most comprehensive intelligence available on NHS operating theatres delivery and performance. It covers all aspects of Theatres provision and performa.. read more »

Quarterly good practice bulletin - Jan 2017

Welcome to your NHS Benchmarking Network quarterly bulletin The NHS Benchmarking Network's good practice bulletin shows you how to use evidence from Network projects to implement successful change, as well as sharing examples of innovation from the membership. Below are synopses from four good practice case studies developed with our members. The full case studies are available for member organisations to download from the members’ area under “View outputs”.  Keepi.. read more »

Pharmacy & Medicines Optimisation Benchmarking - 2016 findings published

The Network’s Pharmacy & Medicines Optimisation project has had its second round of benchmarking, previously having run in 2014/15. The Pharmacy and Medicines Optimisation benchmarking project is one of the Network’s newest projects and this second phase has had excellent levels of contribution with almost 160 organisations taking part.  The project’s content has been developed in partnership with pharmacists from across the UK and data reporting is now available onli.. read more »

NHS Benchmarking Network annual member survey

In order to continuously improve and develop the service we offer to you, the NHS Benchmarking Network would like to obtain your feedback on our service and your views on the work programme. To help us meet your needs better, we would appreciate you completing an online questionnaire. It should take no longer than 4 minutes to complete. Your honest feedback is vital to us and will be fed into our annual review process. The survey focuses on the current and future work programme and whether yo.. read more »

Enhanced community sector products

Would you like your organisation to become a member of the world’s largest healthcare benchmarking organisation? This year, the NHS Benchmarking Network has been working with it’s community sector members to offer enhanced community products. 91% of all community providers of NHS funded care are Network members, and they regularly take part in the benchmarking programmes. We are now offering an enhanced benchmarking programme which you could become part of in 2017. Current products.. read more »

Don't miss the Older People's Care in Acute Settings Conference

  You can still secure your free place at this conference. We are just 5 weeks away from the 2016/17 Older People’s Care in Acute Settings Benchmarking & Good Practice Conference, which will take place on Wednesday 15th February 2017 at etc venues, Fenchurch Place. The project focuses on the care of older people in acute settings, and has been developed in conjunction with the British Geriatrics Society. The project considers the pathway of older people through secondary care,.. read more »

David Oliver: Improving access to intermediate care

NHS Benchmarking’s national audit of intermediate care is in its fourth year. The 2015 round described over 340 services from 95 providers in England and 53 clinical commissioning groups.1 In the context of current system challenges it provides crucial data, especially on older people’s services. The median age of patients described is 82. What do we mean by intermediate care models? The Department of Health’s Halfway Home report said in 2009, “Intermediat.. read more »

Radiology Benchmarking 2016 – Findings published

Radiology is a key diagnostic and interventional service for the NHS. Radiology supports patients across the full range of specialties in acute hospitals and makes a huge contribution in providing diagnostics to primary care and community services. The impact that Radiology has on health systems is considerable. The 2016 project confirms that demand for diagnostics has continued to increase at a rate significantly higher than overall growth rates for both elective and urgent care. This year,.. read more »

Community Services Benchmarking 2016 – Findings published

Community Services represent around £11 billion of NHS expenditure with approximately 100 million contacts taking place each year.Although Community Services play a key role in supporting service users at home and reducing unnecessary hospital admissions, available national data sources are currently limited. The Network’s Community Services project aims to fill this information gap, taking a view across all aspects of service provision including access, activity, workforce, financ.. read more »

2016 Benchmarking of Adult and Older People’s Mental Health services – findings published

The NHS Benchmarking Network are pleased to announce that participation levels in the 2016 Adult and Older People’s Mental Health services benchmarking project hit record levels with all English NHS Trusts and Foundation Trusts who are providers of secondary mental health services taking part, along with all NHS providers of secondary mental health services within the NHS in Wales. In addition, we welcomed participants from Scotland, Northern Ireland and the States of Jersey, and continue.. read more »

CAMHS Benchmarking 2016 – findings published

The 2016 CAMHS benchmarking project was the largest ever, with over 100 submissions received from 77 individual participants from across the UK. We are grateful for all organisations for their participation. CAMHS remains an area of much discussion in NHS mental health services. National strategies in all 4 UK countries reference the need to develop CAMHS services to address rising levels of demand and changes in child health morbidity.  The Network’s CAMHS work programme continues t.. read more »

Emergency Care Benchmarking 2016 – Findings published

The NHS Benchmarking Network is pleased to present the findings from the fifth phase of Network’s national benchmarking project for Emergency Care services. Emergency care is a complex service with many facets across the NHS. The emergency care system is under increasing pressure, with the need to optimise the urgent and emergency care system to work as safely, efficiently and effectively as possible. This project focuses on the provider perspective and reviews the provision of Accident.. read more »

Free Benchmarking Workshops – Coming soon to your region!

The Network is adding four, free regional benchmarking workshops to the event programme. The workshops will be themed around whole system performance, and open to upto 60 delegates who are interested in: Learning more about their regional performance on key metrics from the Network’s projects Having open conversations with their local colleagues about their services  Receiving advice on how to best utilise the benchmarking products to get the most out of their membership Re.. read more »

Urgent Care Benchmarking 2016 – Findings published

The NHS Benchmarking Network is pleased to present the findings from the fifth phase of Network’s national Urgent Care benchmarking project. The urgent care system is arguably the most high profile of all NHS services in providing a rapid response to immediate and urgent needs for a wide range of patients. The volume of patients treated is high with more than half of the UK population coming into contact with urgent care systems each year. Although the sums of money invested in urgent c.. read more »

Commissioner Pharmacy Benchmarking 2016 – Findings published

The Network’s Commissioner Pharmacy project has had its second round of benchmarking, previously having reported in 2014. In delivering the Five Year Forward View and the move towards prevention and empowering patients, the role of clinical pharmacy in both primary care and community pharmacy in reducing pressures on other NHS services, is significant. The opportunity to realise fully the potential of clinical pharmacy within primary care is illustrated in the recent Community Pharmacy re.. read more »

Community Hospitals Benchmarking 2016 – Findings published

The Network’s Community Hospitals project is in its fifth iteration and focuses on the core function of community hospitals of bed based rehabilitation of older people. Community Hospitals are long established in the UK and internationally. High quality evidence supports community hospitals as effective bed based rehabilitation services for older people when compared to general hospitals.  The Five Year Forward View outlined an important role for Community Hospitals, and wider comm.. read more »

2017 Network conferences - Don't miss out

You can still secure your place at an upcoming Network conference  The 2016/17 conference season kicked off in September, and since then we have welcomed over 800 members to hear the initial findings and good practice from the Radiology, Emergency and Urgent Care, Pharmacy and Medicines Optimisation, Community Services and Hospitals, Mental Health, and CAMHS projects. Delegate feedback has been extremely positive, with scores for overall impression at an average of 88% this year. As the wo.. read more »

Late submissions welcome

Reporting for the benchmarking projects closing in 2016 are due to be published this month. The 2016/17 work programme continues into the first quarter of 2017, with events for Older People's Care in Acute Settings, Learning Disabilities and Theatres/ Planned Care happening in February and March. Data collection is officially closed for these projects, however the team are happy to accept late submissions this month. If you would like to discuss this, please contact the following people; Ol.. read more »

NEW! Monthly community indicator reporting

At the 2016 Community Services Conference, the NHSBN Support Team launched a new initiative for providers of community services, to enhance the existing community hospitals and community services benchmarking projects.  The Network support team have been working with the Aspirant Community Foundation Trust (ACFT) benchmarking group, consisting of 14 providers led by David Law, CEO of Hertfordshire Community Trust. In response to a lack of data available nationally, and a need for timely da.. read more »

Upcoming Conferences in 2017

The Network conference season is well underway with six events held in the last three months.   The Network team have presented the latest benchmarking results, national speakers have provided up to date policy context, and member organisations discussed local service improvement initiatives.   All Network conferences are free to member organisations.    February 2017 15th February - Older People's Care in Acute Settings Conference, London 28th February - Operat.. read more »

NAIC to run again in 2017

We are pleased to announce that funding has been secured via NHS England for the National Audit of Intermediate Care to take place in 2017. All CCGs and providers of intermediate care services will be able to participate free of charge.  NHS England have recognised that the audit is an important mechanism to inform future strategy and policy direction in relation to the Five Year Forward View (FYFV). The FYFV is predicated on the evidence that a shift of care, for the growing population of.. read more »

The Complaints Survey - Latest findings (Oct 2016)

Latest findings recieved for quarter 2 of 2016/17 have been published to participants. The latest report published to participants shows the results received by NHS complainants for the period 1st July 2016 –30th September 2016. The survey findings highlight areas for potential improvement in the NHS complaints process. Such as: Timescales; the results show a lack of information given to complainants about timescales and/ or the timescales when agreed arenot being met. The final re.. read more »

Older people living with frailty - benchmarking

By 2030, there will be a 51% increase in people aged 65+ and a 101% increase in people aged 85+ years. This will result in additional pressure and increasing demand for health and social care services by older people living with frailty.What?EMAHSN Older People Living with Frailty programme has developed a distinct project in collaboration with NHS Benchmarking which is seeking to design and develop a new and innovative pathway approach to benchmarking older people living with fra.. read more »

Network Update - 2015/16 findings published

Two Network events have been held this month on Urgent & Emergency Care and Pharmacy and Medicines Optimisation; initial findings were presented and final results are due later this year. Thank you to all our speakers and member delegates who joined us and we look forward to our forthcoming Mental Health, CAMHS and Community events in November. Don't forget we still have five projects open for data collection; Corporate Functions, Theatres, Planned Care, Learning Disabilities and.. read more »

Quarterly good practice bulletin

Welcome to your NHS Benchmarking Network quarterly bulletin The NHS Benchmarking Network's good practice bulletin shows you how to use evidence from Network projects to implement successful change, as well as sharing examples of innovation from the membership. Below are synopses from three good practice case studies developed with our members. In addition, the Network is publishing a report on key economic indicators that may impact on nursing recruitment and a report on progress with integ.. read more »

The NHS Benchmarking Network 2016 Annual General Meeting

23rd November 2016 | 15:00 - 16:00 | The Jurys Inn, Birmingham The NHS Benchmarking Network will be holding its Annual General Meeting (AGM) on 23rd November 2016 at the Jurys Inn Hotel in Birmingham, starting at 15:00. We want to provide our stakeholders and members with the opportunity to meet the support team behind the work programme and discuss the future direction. We hope to show how we are aiming to continually develop the service we offer to members, to ensure it provides si.. read more »

Four projects currently open for data collection, there is still time to get involved

Planned Care The Planned Care project is open to all NHS commissioners and aims to provide a strategic overview of the level of investment and activity in planned care, and approaches to demand management. One of the nine 'must dos' outlined in the NHS Shared Planning Guidance for 2016/17 is to improve performance against the NHS Constitution standards which state that no more than 92% of patients on non-emergency pathways wait no more than 18 weeks from referral to treatment, in.. read more »

Only 2 weeks to go, have you registered yet?

Urgent and Emergency Care 2016 | 13th October 2016 | 09:00 - 15:30 | London The NHS Benchmarking Network’s Urgent and Emergency Care Conference is now two weeks away. The packed programme includes: Jonathan Benger, National Clinical Director for Urgent Care, NHS England Peter Aitken, Consultant in Psychological Medicine, Devon Partnership NHS Trust Good practice case studies from Deborah Thompson, Programme Director Urgent Care Delivery Networks for Ambulatory Emerg.. read more »

Benchmarking will help hospital trusts meet Carter efficiency challenge

The Carter review, published on 5 February 2016, indicated that substantial cost savings can be made across hospitals and hospital pharmacy services. As part of the ongoing work of the review, the NHS has used benchmarking exercises to compare hospital services and identify potential efficiency savings. The identified savings for the Hospital Pharmacy Medicines Optimisation (HoPMOp) project are £800m by 2020. In the three years leading up to then, the NHS will spend £23bn on medicin.. read more »

Key economic indicators for healthcare

The shortage of healthcare workers is a global issue with the World Health Organisation estimating a gap of12.9 million healthcare workers by 2035, growing from 7.2 million in 2013 (A Universal Truth: No Health Without a Workforce, WHO, 2013). The WHO identifies a variety of reasons driving the shortage including an ageing workforce, not enough young people training and increasing demand, as populations live longer with more complex needs. In the UK, shortages of qualified nurses and consult.. read more »

New project on Planned Care opens for data collection

Data collection for the 2016 Planned Care benchmarking project opens Monday 19th September The Planned Care project is open to all NHS commissioners and aims to provide a strategic overview of the level of investment and activity in planned care, and approaches to demand management. One of the nine 'must dos' outlined in the NHS Shared Planning Guidance for 2016/17 is to improve performance against the NHS Constitution standards which state that no more than 92% of patients on no.. read more »

Two more projects for acute trusts open for data collection

Data collection for the 2016 Theatres and Older People's Care in Acute Settings benchmarking projects open Monday 19th September. Both projects build on the success of previous years and already have over 60 acute providers taking part. Theatres The Theatres project provides the most comprehensive intelligence available on NHS Operating Theatres delivery and performance, allowing comparisons to be made on all aspects of Theatres provision. The Theatres project includes analysis.. read more »

Learning Disabilities project opens for data collection

Data collection for the 2016 Learning Disabilities benchmarking project opens Monday 19th September The project explores the provision of Learning Disability services both in-patient and in the community, for adults and for children, and will look at a range of metrics including; service models, access and activity, workforce, finance, quality, effectiveness and safety, as well as patient outcomes.Learning Disabilities has a complex commissioning framework and provider arrangements, and the.. read more »

Upcoming Conferences Autumn/Winter 2016

The Network conference season will soon be upon us and the Network team are looking forward to sharing the latest benchmarking results and insights with you. National speakers will be providing up to date policy context and member organisations will be discussing local service improvement initiatives. All members are invited to attend these free events.  September 2016 28th - Radiology Conference, London October 2016 13th - Urgent and Emergency Care Conference, London 19t.. read more »

Benchmark your back office functions

Over 100 NHS Organisations already involved The Corporate Functions project is open to all NHS providers and provides a unique reference point to test your performance across a range of corporate services. The project analyses; Payroll, Human Resources, Estates, IM&T, Procurement, Risk Management, Occupational Health, Clinical Governance, Communications, Catering, Strategy, and other back office functions.   The main aim of the project is to help organisations to u.. read more »

NHS Benchmarking Network Monthly Update - August 2016

Network Update - Register now for all conferences and September projects Our four September projects are now open for members to register. Please login to the members' area to find out more about Planned Care, Theatres, LD and Older People's care in acute settings. Validation is underway for the projects that collected data over the summer.  Don't forget to register to attend the free national conferences commencing in September and running through to March 2017. COMM.. read more »

Only 5 weeks to go, have you registered yet?

Radiology 2016 | 28th September 2016 | 09:00 - 15:00 | London The NHS Benchmarking Network’s Radiology Conference is now 5 weeks away. The packed programme includes:Charlotte Beardmore, Director of Professional policy of the SCoRDr Nicola Strickland, of The Royal College of Radiologists Good practice case studies from the Radiology Team at Leeds Teaching Hospitals and David Tipper from Derby Teaching HospitalGareth Iball (Leeds Teaching Hospitals) on est.. read more »

We are exhibiting! Come and meet the team in September

Our highly qualified and experienced team will be on hand to discuss how we can help commissioners and providers get the most out of their Network membership. Health and Care Innovation Expo 2016, Manchester Central, 7 - 8 September Situated on stand 53, representatives from our support team will be available to talk with commissioners and providers about the key issues facing their local health economy and will be demonstrating our range of business intelligence tools, available to Network me.. read more »

Our new project on Planned Care opens in September

Planned Care for Commissioners is a new project for the 2016/17 work programme The Planned Care project aims to provide a strategic overview of the level of investment in planned care, and develop benchmarking analytics to fill the gap in the data already available to commissioners. The project will produce a high level total system dashboard, using existing national data to benchmark all CCGs in England, allowing commissioners to test their services nationally. The project will prov.. read more »

New online survey to monitor your complaints process

“The 2013 Francis Inquiry highlighted the need to recognise the importance of patient complaints and the need to create robust systems & cultures able to deal with and learn from them.” As you may be aware the NHS Benchmarking Network in partnership with the Patients Association run a project on improving complaints handling. Originally a paper based exercise, the project is now being relaunched using an online survey. The new online methodology has been pi.. read more »

Opportunity to share good practice

The NHS Benchmarking Network works with its members to identify opportunities for service improvement through participation in the benchmarking work programme and the sharing of good practice. This year we have started an ongoing programme of sharing ‘Case Study’ examples, to help members learn from the good practice / innovation from other members and share how they’ve used our services to drive improvements in order to help others do the same. The latest quarterly bullet.. read more »

Projects opening in September - Register now!

Data collection will be opening in September for two acute sector projects and a project for LD providers, these projects are run on a later timescale to allow you to participate in all relevant projects.  The Theatres project provides the most comprehensive intelligence available on NHS Operating Theatres delivery. This project allows comparisons to be made on a all aspects of Theatres provision and performance. The Theatres project includes analysis of; equip.. read more »

Have you registered to attend?

It's now time to secure your free place at a Network conference The Network’s lively 2016/17 conference programme provides members with the opportunity to hear the national findings from the 2016 benchmarking projects, keep abreast of developments in their area of responsibility, hear from expert speakers in their field and network with colleagues to share good practice and innovative ideas. If you are interested in attending a conference, please login to the members&rsquo.. read more »

Benchmark your back office functions

Data collection for the 2016 Corporate Functions benchmarking project is now open The Corporate Functions project is open to all NHS providers and provides a unique reference point to test your performance and value across a range of corporate functions and shared services. The project analyses; Payroll, Human Resources, Estates, IM&T, Procurement, Risk Management, Occupational Health, Clinical Governance, Communications, Catering, Strategy, and other back office functions... read more »

Sharing of good practice to improve services

July 2016 Quarterly bulletin Welcome to your NHS Benchmarking Network quarterly bulletin This is our second quarterly bulletin showing you how to use evidence from Network projects to implement successful change. Below are synopses from four good practice case studies developed with our members. The full case studies are available for member organisations to download from the members’ area under “View outputs”. Benchmarking supp.. read more »

Almost 150 Organisations already signed up to Pharmacy & Medicines optimisation

The Pharmacy project is open to all NHS Provider organisations, providing a unique opportunity to compare your services against peer organisations. Almost 150 NHS organisations have already registered including; nearly half of all Mental Health Trusts, the majority of Acute Trusts and community providers, all Welsh Health Boards and all Northern Ireland Health & Social Care Trusts. The project covers a wide range of topics including; pharmacy structure, workforce, pharmacy outtu.. read more »

Data collection is closing soon!

For commissioners: Urgent Care and Pharmacy and Medicines Optimisation For providers: Emergency Care and Radiology There is still time to take part The NHS Benchmarking Network's benchmarking projects highlighted above are due to close within the next two weeks. If you participate in these projects, you will receive:- Access to a benchmarking toolkit, allowing you to benchmark your service across hundreds of metrics, A high level report outlining key messages and metri.. read more »

The NHS Benchmarking Network is recruiting

The NHS Benchmarking Network continues to grow and thrive, producing valuable evidence and intelligence for Network members and national policy makers. In addition to our core programme of projects for commissioners and providers of NHS services, we are increasingly being asked to support the work of NHS England, the Department of Health and the Welsh government by undertaking local data collections and analysis. We are looking for highly motivated individuals to join our small, dynamic team, ba.. read more »

Benchmarked data and evidence for your STP footprint

The NHS Benchmarking Network provides comparable data and evidence to support Sustainability and Transformation Plan development and implementation. By collecting data from member CCGs and trusts we provide comparable analysis across the key domains of Activity; Finance; Workforce; Quality and Outcomes and run annual benchmarking projects, support learning and improvement across the key service areas including urgent and emergency care, planned care and community services. Exam.. read more »

Access evidence based intelligence on your Community healthcare provision

Data collection for the 2016 Community Hospitals and Community Services projects is open. The Community Hospitals project focusses on inpatient care for older people in community hospital settings and covers service models, access, activity, workforce, finance and quality. The project also features a service user audit. The Community Services project provides the most comprehensive dataset available in the NHS and benchmarks 26 different Community Services. The projec.. read more »

ICC Birmingham- Rail Discount for Delegates!

Winner of the Silver Award for ‘Best UK Conference Centre’ by Meetings and Incentive Travel (M&IT), the International Convention Centre (ICC) in Birmingham will be the home of the Network’s 2016 Community conference. Over 150 members will be welcomed to the award winning conference centre in November along with CEO of the Royal College of Nursing- Janet Davies, and NHS England to hear the initial findings from the 2016 Community Services, and Community Hospitals projects... read more »

New Venues for 2016/17 Events!

The NHS Benchmarking Network are excited to add two new venues to the 2016/17 event programme: etc Venues, Fenchurch St Nominated the UK's favourite brand in Eventbrite's UK's pulse report, etc. Venues, Fenchurch St is a brand new 24,000 sq ft venue by London's Fenchurch Street Station. Members attending the Radiology, Pharmacy & Medicines Management, Mental Health, Older People's Care in Acute Settings, or Theatres/ Planned Care conferences will be welcomed to the free event in&.. read more »

Access comparative evidence on Pharmacy & Medicines Optimisation

The 2016 Pharmacy & Medicines Optimisation benchmarking project is open for data collection The Pharmacy project is open to all NHS Provider organisations, providing a unique opportunity to compare your services against peer organisations. The project builds on the successful first round of the project in which 140 Trusts took part, this year’s data requirements have been refined with the support of Pharmacists from Acute, Mental Health and Community Trusts, governmen.. read more »

2016 CAMHS Benchmarking launch

The NHS Benchmarking Network are delighted to announce that the 2016 CAMHS benchmarking project is now open for data collection.  The project will take place across the 4 countries of the UK and is the main reference point for data and analytics on children and young people’s mental health.  The project aims to collect UK wide data on CAMHS, and describe the nature of CAMHS demand, capacity, and the extent of variation that exists across the NHS. The project explores community b.. read more »

We are exhibiting! Come and meet the team in June.

The NHS Benchmarking Network will be exhibiting at a number of annual events in June. Our highly qualified, passionate and experienced team will be on hand to discuss how we can help commissioners and providers get the most out of their Network membership. 2016 NHS Confederation annual conference and exhibition, Manchester Central, 15 -17 June The NHS Confederation brings together and speaks on behalf of all organisations that plan, commission and provide NHS services.  Situated on stand.. read more »

Mental Health Benchmarking 2016 - Project Launch

The NHS Benchmarking Network’s 2016 mental health benchmarking project is open for data collection. The project has become the main reference point for mental health intelligence and will this year take place across all 4 UK countries.  Last year’s coverage was incredibly strong with all providers in England and Wales  taking part in the project.  Participants will receive a wide range of products including a bespoke analytic report and software tool that will allow o.. read more »

Identify service improvement opportunities within Urgent Care and Medicines Management

Data collection, for the 2016 Urgent Care and Medicines Optimisation benchmarking projects, is now open The Urgent Care and Pharmacy and Medicines Optimisation (commissioner) projects are open to all commissioners in England, Wales, Scotland and Northern Ireland. To register, and begin inputting your data, please login to the members' area. Data collection, for both projects, will run until 15th July 2016.  The Urgent Care project includes; a.. read more »

Data collection open for the 2016 Emergency Care benchmarking project

Access comprehensive evidence to support service development The Emergency Care project is open to all providers of emergency care services, reviewing the provision of Accident and Emergency services (Type 1&2) as well as alternative community based services such as Walk-In Centres, Urgent Care Centres and Minor Injuries Units (Type3). The Emergency Care project supplements available national metrics by looking at the detailed workings of A&E departments and alterna.. read more »

Access comparable evidence on your Radiology Services

Data collection for the 2016 Radiology benchmarking project is open The Radiology project is now open to all providers of radiology services, and offers the most comprehensive analysis of radiology services available anywhere in the NHS. The project includes detailed profiling of service models, equipment and capital, access arrangements, hours of availability, examination rates, procedures, reporting, outsourcing, finance, workforce, quality and audit. New content for this ye.. read more »

The Complaints Survey - Latest findings (April 2016)

Latest bespoke reports summarising data received for 2015/16 have been published to participants. The latest report published to participants shows the results received by 25 organisations and 1578 complainants for the period 1st April 2015 –31st March 2016. The survey findings highlight areas for potential improvement in the NHS complaints process. Such as: A need to keep in mind the differing perceptions of patients/ carers especially when communicating their final response.  .. read more »

International Mental Health Benchmarking

The Network’s mental health data is amongst the most complete in the world and describes the characteristics of the UK’s demand for mental health care and the provision arrangements put in place by the NHS. The Network are collaborating with the analytics and benchmarking services of other OECD nations to explore issues around international standards and performance in mental health care.  The results from this collaboration will be shared with members later this year.  As.. read more »

Benchmarking guidance for the nine key priorities

Learn how the NHS Benchmarking Network is supporting commissioners and providers of NHS services to deliver a sustainable, transformed health service based on the nine key priorities in the NHS Shared Planning Guidance. The NHS Benchmarking Network is pleased to publish the annual work programme report for 2015/16. Read about: The key findings and achievements of each of the benchmarking projects delivered.How to use tangible and measurable evidence based comparisons to support service deve.. read more »

Using benchmarked data to improve services

Our new bulletin shows you how to use evidence from Network projects to implement successful change. Click here to access the bulletin... read more »

Innovative report reveals new data on acute care for older people

Press release: 11th April 2016, by the British Geriatrics Society. A new report from NHS Benchmarking has for the first time combined financial, workforce, quality and outcome data to paint a uniquely detailed picture of current standards in acute hospital care for older people.Key findings from this innovative new report show that 46% of older people admitted to a specialist ward have a condition associated with frailty, but that only 42% of hospital trusts currently have a specific frail.. read more »

Community Services Benchmarking Project: Registration Open

The Community Services project registration is now open!   The Community Services project is the most comprehensive source of community services data available to the NHS. The project covers service access, activity, caseloads, clinical time profiles, workforce, finance, quality and outcomes. The project also assesses progress with community integrated teams. For further information login to the members' area, or if not a member click here. To register for this project, members can login.. read more »

Older People in Acute Settings: Benchmarking Report

We are pleased to announce that the NHS Benchmarking Network’s “Older People’s Care in Acute Settings Benchmarking Report” is now available from the members’ area. The Older People’s Report presents the high level findings for the second phase of benchmarking for this project. This topic was identified as a priority area for the NHS Benchmarking Network’s work programme for 2015/16. Whilst data exists looking at the care of older people in specialist ar.. read more »

Commissioner Reference Group Meeting

The Commissioner Reference Group met on Thursday 10th March for the first meeting of the year, to discuss the 2016/17 projects for commissioners. In the morning key outputs from the 2015/16 projects were presented, along with a refresher on how to access the outputs on the members’ area of the website. After this, the data specifications for the Urgent Care and Pharmacy and Medicines Optimisation projects were reviewed and discussed with the group. The afternoon session involved detail s.. read more »

Community Reference Group Meeting

The Community Reference Group met on Tuesday 22nd March 2016 for the first meeting of the year, where feedback was given on the Community Services and Community Hospitals 2015 projects and the data specifications for both 2016 projects were reviewed. In 2016, the Community Services project will report on 26 different services, providing the most comprehensive coverage of community services available. The well-established Community Hospitals project will run for its fifth year and will again co.. read more »

Mental Health Reference Group Meeting

The Mental Health Reference group met for the first quarterly meeting of the year on Tuesday 22nd March 2016. Julian Emms, Chief Executive at Berkshire Healthcare NHS Foundation Trust and newly appointed Chair, welcomed attendees. The main Mental Health and CAMHS data specifications for 2016 were reviewed and refined with the group. Data referring to Perinatal and Forensic services were omitted, as this information will be obtained through other national audits. The data collection period for.. read more »

NHS Benchmarking Network Monthly Update - March 2016

Network Update - Project registration open! Welcome to the NHS Benchmarking Network 2016/17 work programme monthly update. Subscribed members of the NHS Benchmarking Network recieve a monthly update to keep them up-to-date with details of all the projects that will be running in 2016/17. Project registration is now open, if your organisation is a member of the NHS Benchmarking Network you can register for projects and access more information by logging in to the memb.. read more »

Older People’s Care in Acute Settings conference

The NHS Benchmarking team were joined by over 130 members and guests at etc. venues in London for the 2016 Benchmarking & Good Practice for Older People’s Care in Acute Settings conference.  Delegates ranged from consultant geriatricians, service managers, AHPs and guests from various national bodies.  We were delighted to be joined by Dr Eileen Burns, President Elect for the British Geriatrics Society, who set out the national context for older people’s services in th.. read more »

A new way to view, understand & handle complaints & communication

On the 29th March 2016, Healthcare professionals and Managers responsible for workforce development and training, are being given the complimentary opportunity to experience a new approach to complaints training lead by C&C Empathy Training Ltd with their award winning LEED Communications Programme®. The NHS Benchmarking Network, who facilitate a project on supporting trusts to evaluate and manage their complaints process have been invited to exhibit on the day and s.. read more »

2016 Mental Health Network annual conference and exhibition

2016 Mental Health Network annual conference and exhibition, The King’s Fund, 9 March, 2016 Come and have a chat with members of our support team! The NHS Benchmarking Network Support Team will be exhibiting at the Mental Health Network annual conference and exhibition which will take place on Wednesday 9 March at The King’s Fund in central London. Summary: With the Mental Health Taskforce’s report due for publication shortly, the conference will bring together leaders from.. read more »

Use of Restraint feedback events for Mental Health, CAMHS and LD

FREE TO ATTTEND! Don't forget to book a place on one of our Restraint feedback events for Mental Health, CAMHS and LD where we will be presenting the results from the phase 4 benchmarking of Use of Restraint. 15th March, Leeds (Quarry House, LS2 7UE) from 13.30 – 15.30 17th March, London (Skipton House, SE1 6LH) from 14.15-16.15 To book please email, alimatou.kante@dh.gsi.gov.uk For further information on this work and to request access to the findings from the four phases of data col.. read more »

NHS Benchmarking Network Newsletter - February 2016

We are pleased to write with the February newsletter from the NHS Benchmarking Network. The 2015/16 work programme is now complete and members have access to a wide range of evidence and analytics to support the development of their Sustainability and Transformation plans. The monthly update provides details of all the 2015/16 project outputs and where you can find them in the Network’s members’ area... read more »

Delivering integrated care for older people with frailty, London, 15 March, 2016

On 15th March, The King’s Fund will host a conference to showcase innovative ways in which integrated care can be delivered for older people with frailty. The programme will examine: interactions between acute, primary, community and social care services; older people living with complex co-morbidities; and ways in which older people with frailty can be supported to maintain their health and wellbeing. Speakers include: Debbie Hibbert, Project Manager, & Leigh Jenkins, Assista.. read more »

The Complaints Survey - Latest findings

Latest bespoke reports summarising data received for quarter three of 2015/16 have been published to participants. Latest results show that; 92% of complaints received are patient care related with 8% non-patient care related 60% of complainants stated that they were not happy with the final response received Only 25% of complainants felt that their complaints were handled well Almost half of complainants were concerned about the care they would receive if they made a complaint Only 38% o.. read more »

The Way Ahead for Adult Acute Mental Healthcare Provision

The NHS Benchmarking Network provided supportive evidence to the commissioned report below. Embargoed until 09 February 2016                         The Way Ahead for Adult Acute Mental Healthcare Provision Faster access to acute care and an end to sending severely-ill mental health patients long distances are among the recommendations made in a new report launched today by.. read more »

NHS Benchmarking Network Newsletter - January 2016

We are pleased to write with the January newsletter from the NHS Benchmarking Network.  Highlights from this month’s newsletter include:  2015/16 published findings Upcoming events and updates on projects Details of the 2016/17 work programme agreed by the Network Steering Group Thank you for your participation in the Network work programme.  Article published: 26th January 2016  .. read more »

Integration & the Better Care Fund 2015/16

The NHS Benchmarking Network is delighted to publish the report and toolkit for the 2015/16 Integration & the Better Care Fund benchmarking project.  This commissioner project builds on the 2014/15 Integrated Care benchmarking project to examine key issues around integration, specifically focusing on the Better Care Fund. Key strategic challenges such as seven day working are covered along with issues such as governance, informatics & data sharing and contracting arrangements. .. read more »

Community Hospitals 2015 key findings published

The Network is pleased to publish the report from the 2015 Community Hospitals benchmarking project. This is a provider based project, covering the following areas;  Service models Capacity Access Activity Finance Workforce Quality and outcomes Service user outcomes  Participants can also use the online benchmarking tool in the Network member's area to explore a range of additional comparisons that show individual performance positions against the full range of partic.. read more »

Urgent Care Benchmarking Report - Published

The Network is pleased to publish the 2015 Urgent Care benchmarking project findings report. This is a commissioner based project which profiles the demand for urgent care and provision of services across a range of unscheduled care settings including: Emergency departments and walk-in facilities Unplanned hospital admissions Primary care out of hours NHS 111 Ambulance Mental health Community healthcare services The findings are compelling and describe different patterns of service p.. read more »

NHS Benchmarking Network Newsletter - December 2015

The NHS Benchmarking Network December newsletter is now available to download.  Highlights from this month’s newsletter include:  • 2015/16 published findings • Upcoming events and updates on projects • Details of the 2016/17 work programme agreed by the Network Steering Group Thank you for your participation in the Network work programme.  Article published 28th December 2015  .. read more »

Acute Therapies results published

The NHS Benchmarking Network is delighted to publish the 2015 benchmarking reports and toolkit for Acute Therapies. The project looks at inpatient and outpatient Physiotherapy, Occupational Therapy, Dietetics, and Speech & Language Therapy.  A full range of comparisons are available in the reports and cover the following themes -  Service models Access  Activity and productivity Workforce Finance Quality and outcomes Good practice There are four reports, one for.. read more »

Community Services: Good Practice Compendium

The NHS Benchmarking Network are pleased to announce the publication of the Community Services “Good / Innovative Practice Compendium”. The 2015 Community Services benchmarking contains benchmarking comparisons across 27 different community based services. The project data collection included narrative questions on innovative and good practice within the service, which have helped to deliver improvements for patients or staff. The responses have been collated and presented in the co.. read more »

Largest ever review of Mental Health Services - Findings published

People are able to look at where best practice is happening in the country, to get into contact with where the best is and help everybody get up to a great standard. The NHS Benchmarking Network have been formidable. Dr Geraldine Strathdee, National Clinical Director for Mental Health (Nov 2015) The NHS Benchmarking Network has published findings from a comprehensive review of NHS mental health services across England, Wales and Scotland.   All NHS mental health providers in Englan.. read more »

Publication of the 2015 Emergency Care Benchmarking Report

The NHS Benchmarking Network are delighted to announce the publication of the 2015 benchmarking report for Emergency Care. The project has involved large numbers of providers from across the NHS in England and Wales and reviews the provision of type 1&2 Accident and Emergency departments, as well as type 3&4 walk-in facilities. A full range of comparisons are available in the report and cover the following themes;  Service models Access Triage and assessment Facilities and i.. read more »

The 2015 Community good practice conference

The NHS Benchmarking Network hosted the 2015 Community good practice conference on the 4th December at the ICC in Birmingham. The event brought together 150 delegates from across the community sector of the NHS to discuss the findings from both the Network’s Community Services and Community Hospitals projects.  Claire Holditch, NHS Benchmarking Network Director, opened the conference and identified the key objectives for the day. Stephen Watkins, NHS Benchmarking Network Director, pr.. read more »

Publication of Radiology Benchmarking Report 2015

The NHS Benchmarking Network are pleased to publish the 2015 Radiology benchmarking report. The report covers latest findings from our 2015 benchmarking project which has involved 80 organisations from across the NHS in England and Wales. A wide range of comparisons are provided in the report including analysis of; commissioning arrangements and service models, access and waiting times, equipment and capital, Radiology rooms, activity levels, interventional procedures, reporting speed by modali.. read more »

CAMHS Findings Conference 2015

The NHS Benchmarking team were joined by almost 100 Mental Health professionals for Children and Young People at Dexter House in London, for the 2015 CAMHS Benchmarking & Good Practice Conference on Friday 1st December 2015. Delegates heard discussions from a number of speakers, including: Dr Jacqueline Cornish, National Clinical Director for Children, Young People and Transition to Adulthood, NHS England on the current national CAMHS priorities. Dr Miranda Wolpert, Reader in Evidence B.. read more »

National CAMHS benchmarking published

Findings from this years benchmarking project for CAMHS services in England, Wales and Scotland will be published at the national conference today in London The national benchmarking report is available to download from the member's area and the excel toolkit will be distributed to all participating organisations this morning. The CAMHS 2015 project covers: Data relating to financial year 2014/15 Data which has been validated with each of the participant organisations Analysis which cover.. read more »

NHS Benchmarking Network Newsletter - November 2015

We are pleased to write with the November newsletter from the NHS Benchmarking Network.  Highlights from this month’s newsletter include:  2016/17 work programme agreed by the Network Steering Group Upcoming events: CAMHS Tiers 1-3 and Tier 4 services – 1st December 2015 Community Services and Community Hospitals – 4th December 2015 Older people’s care in acute settings – 24th February 2016 Update on Steering Group membership and vacancies Pl.. read more »

Mental Health Findings Conference 2015

The NHS Benchmarking team were joined by over 120 Mental Health professionals at Dexter House in London, for the 2015 Mental Health Benchmarking & Good Practice Conference on Friday 6th November 2015. Delegates heard discussions from a number of speakers, including: Paul Farmer, Chief Executive of Mind and Chair of the Mental Health Taskforce on Findings from the Mental Health Taskforce Tracy White, Associate Director for Information and Business Intelligence, CNWL with Chris Nas, Polic.. read more »

National Audit of Intermediate Care 2015 conference.

The fourth annual National Audit of Intermediate Care conference took place on the 11th November 2015 at the ICC in Birmingham. The event was attended by over 200 delegates, from a range of NHS commissioning and provider organisations in England, Wales and Northern Ireland. The full event programme is available to download here and each presentation is published on the NAIC webpages. Duncan Forsyth, chair of the NAIC steering group, who chaired the conference was joined on stage by John Bolto.. read more »

BGS - National Audit of Intermediate Care 2015

Dr. Duncan R Forsyth is a Consultant Geriatrician at Cambridge University Hospitals Foundation Trust. Here he tells us about the report of the fourth National Audit of Intermediate Care (NAIC) which was released 11 November 2015. The full article can be viewed at https://britishgeriatricssociety.wordpress.com/2015/11/11/national_audit_intermediate_care/.. read more »

New intermediate care audit reveals winter threat to hospitals from increased waiting times

National Audit of Intermediate Care highlights limited capacity and increasing delays within intermediate care, risking heightened winter pressures on acute hospitals   Birmingham, 11th NOVEMBER – The National Audit of Intermediate Care’s 2015 report has been published today, revealing that older people are waiting longer for access to intermediate care services. Waiting times now average 3 days for bed based care, 6.3 days for home based services, and 8.7 days for re-ableme.. read more »

LARGEST EVER NATIONAL REVIEW OF MENTAL HEALTH SERVICES

LARGEST EVER NATIONAL REVIEW OF MENTAL HEALTH SERVICES REPORTS ON FINDINGS – INCREASES IN EFFICIENCY EVIDENT IN HIGHLY UTILISED SERVICES The NHS Benchmarking Network has published findings from a comprehensive review of NHS mental health services across England, Wales and Scotland.  All NHS mental health providers in England and Wales contributed with 57 mental health Trusts from the NHS in England, all Local Health Boards from the NHS in Wales, Greater Glasgow and Clyde Health Boa.. read more »

NHS Benchmarking Network Newsletter - October 2015

We are pleased to write with the October newsletter from the NHS Benchmarking Network. Highlights from this month’s newsletter include:  Upcoming events, registration still open for; Mental Health – Adult/ Older People mental health services including CMHT Mental Health – CAMHS Tiers 1-3 and Tier 4 services Community – Community Services and Community Hospitals Acute – Older people’s care in acute settings Annual General Meeting, we welcome y.. read more »

NHS Benchmarking Network Radiology 2015

The NHS Benchmarking Network is delighted to have published the 2015 edition of the Radiology benchmarking toolkit. The toolkit contains anonymised data from 80 contributing organisations that cover the full range of Radiology providers in England and Wales. Members can view their performance against the full range of contributors or against peer groups of organisations with similar profiles. A new feature of the toolkit for 2015 is the ability to create your own local custom peer group which w.. read more »

The Complaints Survey - Latest findings

Latest bespoke reports summarising data received for quarter two of 2015/16 have been published to participants. Latest results show that; 85% of complaints received are patient care related with 15% non-patient care related 55% of complainants stated that they were not happy with the final response received Only 31% of complainants felt that their complaints were handled well 45% of complainants were concerned about the care they would receive if they made a complaint Only 38% of complai.. read more »

#NHSBNTherapies - Benchmarking & Good Practice in Acute Therapies conference

The NHS Benchmarking team were joined by over 120 therapy managers and therapists at the ICC in Birmingham, for the 2015 Benchmarking & Good Practice in Acute Therapies conference. We were delighted to be joined by Suzanne Rastrick, Chief Allied Health Professions Officer for NHS England. Suzanne discussed why benchmarking is important for patients and commissioners, and prompted a lively discussion about the use of outcome measures. We were also joined by five good practice speakers from a.. read more »

#NHSBNUrgent – Urgent and Emergency Care Conference, London

Over 70 healthcare professionals, commissioners and providers attended the NHS Benchmarking Network’s national conference on urgent and emergency care services in London on the 14th October.   Delegates came to hear from Stephen Watkins and Aidan Rawlinson about the key messages from the two Network projects, listen to a range of good practice speakers and policy leaders and network with their peers. Director for acute episodes of care, Keith Willett from NHS England discussed how.. read more »

Total System Benchmarker 2015 - Update published

The NHS Benchmarking Network is delighted to publish the latest version of the Total System Benchmarking tool to member organisations. The Total System Benchmarker is a desktop benchmarking tool that profiles individual CCG level health systems across the NHS. A large number of benchmarks have been developed from NHS England’s national data which have been compiled into a product that allows you to explore the characteristics of your local health system when compared to the rest of the NH.. read more »

Older People in Acute Settings - data collection currently open

Data collection is currently underway and there is still time to get involved. The project considers the pathway of older people through secondary care, beginning in A&E, through to assessment units and inpatient care, and finishing with supported discharge teams. Links with other sectors including primary care, community and mental health are explored, and social care at the front and back end of hospitals are of particular interest. This is the second year that the project has run and it.. read more »

Community Services/ Hospitals Findings Event – Registration Open!

We are writing to inform you that registration is open for the 2015 Community Services/ Hospitals Findings event.  The event will present the findings from the 2015 Community Services and Community Hospitals projects. We have an excellent line up of speakers including; Director, Community Healthcare Development at NHS Trust Development Authority, Dr Vineta Bhalla; good practice case studies from Chief Nurse, at NHS England London Region, Caroline Alexander; and Network members. Book your f.. read more »

2015 Integration and BCF Benchmarking Conference

The NHS benchmarking team were joined by the commissioner reference group and a number of the wider commissioner membership at the Jury’s Inn in Birmingham, for the 2015 Integration & Better Care Fund event, and commissioner work programme review.    We were delighted to be joined by Louise Watson, National MCP Programme Lead for NHS England, who spoke about new models of care.  We were also pleased to hear good practice from across the Network membership - Carole Kils.. read more »

2015 Radiology Benchmarking Conference

The NHS Benchmarking team were joined by over 120 radiology department members at etc. venues in London, for the 2015 Benchmarking & Good Practice in Radiology Services conference. Delegates heard from Richard Evans- CEO of the Society and College of Radiographers, and Dr Giles Maskell - President of the Royal College of Radiologists, as well as good practice speakers from Nottingham University Hospitals NHS Trust, Peterborough and Stamford Hospitals NHS Foundation Trust, and North Bristol.. read more »

Improving hospital discharge and intermediate care for older people

"Acute hospitals in England are under unbelievable pressure right now and winter is on its way. Even though we have a rapidly ageing population and an increasing number of people living with complex long-term conditions, frailty or dementia, we have lost hospital beds at pace over the past three decades." Professor David Oliver,  Consultant in geriatrics and acute general medicine at the Royal Berkshire NHS Foundation Trust and visiting fellow at the King's Fund. (October 2015) Professor.. read more »

NHS Benchmarking Network Newsletter - September 2015

We are pleased to publish the September newsletter from the NHS Benchmarking Network. Thank you for supporting the NHS Benchmarking Network and your participation in the work programme... read more »

NHS Benchmarking Network - Survey

In order to continuously improve and develop the service we offer to you, the NHS Benchmarking Network would like to obtain your feedback on our service and your views on next year’s Network work programme. To help us meet your needs better, we would appreciate you completing an online questionnaire. It should take no longer than 4 minutes to complete. Your honest feedback is vital to us and will be fed into our annual review process. The survey focuses on the current and future work pr.. read more »

NHS Benchmarking Network Newsletter - August 2015

We are pleased to write with the August newsletter from the NHS Benchmarking Network.  Thank you for supporting the NHS Benchmarking Network and your participation in the work programme... read more »

BGS publishes good practice news story from Heart of England NHS Foundation Trust

The Network is pleased to publish a good practice news story reported by the British Geriatrics Society on how Heart of England NHS FT made visitor opening times 24 hours.  "This year Heart of England NHS Foundation Trust became one of the first to introduce open visiting.  Dr Helen Chamberlain, a Consultant Geriatrician at Good Hope Hospital (one of the three sites run by the Trust), shares her experience of this innovation."  To read the full story.. read more »

Online Event Registration now open!

We are delighted to launch the online event registration for the 2015 Network conferences! The members’ area now has an ‘Events’ page, where you can register yourself/your colleagues for Network events, including: Good Practice in Radiology Conference Benchmarking Urgent & Emergency Care Services Conference Benchmarking Acute Therapies Conference Mental Health Findings Event Community Services / Hospitals Findings Event Integration & Better Care Fund Findi.. read more »

National study on Perinatal services in England

The NHS Benchmarking Network were commissioned by NHS England to facilitate a national study on perinatal mental health services in England. NHS England, who are working with the National Collaborating Centre for Mental Health and the Expert Reference Group (Access & Waiting Times Perinatal Mental Health) asked the NHS Benchmarking Network to stocktake the current provision of specialist Mother and Baby Units and specialist community support provided by Mental Health Trusts in England. .. read more »

National Audit of Intermediate Care 2015 newsletter

The National Audit of Intermediate Care Newsletter - July 2015 is now available to download here.If you require any further information, please contact Jessica Grantham or call 0161 266 1909. .. read more »

Health & Care 2016 Post Show newspaper

Read all about us in the @CommShow @HealthPlusCare latest publication http://ow.ly/QyCD4 .. read more »

NHS Benchmarking Network - Corporate Functions

We are pleased to announce that the NHS Benchmarking Network’s report on benchmarking Corporate Functions has now been published and can be downloaded from the Network’s website. The report includes data from commissioners and providers from across England and Wales and presents benchmarking comparisons across more than 100 participant organisations. Participants can also use the online benchmarking tool on the Network’s website to explore a range of additional comparisons tha.. read more »

National complaints survey publishes latest findings

Latest bespoke reports summarising data received for quarter 1 of 2015/16 have been published to participants. Latest results show that; 89% of complaints received are patient care related with 11% non-patient care related40% of complainants stated that they were not happy with the final response receivedOnly 32% of complainants felt that their complaints were handled well50% of complainants were concerned about the care they would receive if they made a complaintOnly 49% of complaints felt the.. read more »

Older people in acute settings – launch of 2015 benchmarking project

We are pleased to announce that the “Care of older people in acute settings” benchmarking project is now open for data collection. This project considers the pathway of older people through secondary care, beginning in A&E, through to assessment units and inpatient care, and finishing with supported discharge teams. Links with other sectors including primary care, community and mental health are explored, and social care at the front and back end of hospitals are of particular in.. read more »

NHS Benchmarking Network Newsletter - July 2015

Dear Colleague, We are pleased to write with the July newsletter from the NHS Benchmarking Network. All projects are now open for data collection, these include; Commissioning – Integration and Better Care Fund and Urgent Care Community – Community Services and Community Hospitals Acute - Therapies (SLT, Dietetics, Physiotherapy and Occupational Therapy), Radiology, Emergency Care and Care of Older People in acute settings Mental Health – Adult/ Older People mental h.. read more »

Early Intervention in Psychosis - London

Bringing London's mental health sector on board This month the EIP London programme wrote to organisations across London's mental health sector - charities, professional bodies, policy groups and service providers - to inform them of the new national EIP access and waiting time standard. As a result, a number of these organisations have contacted us to find out more about the new standards, the work that is taking place across London to prepare EI teams, and how the new standard may impact.. read more »

NHS Benchmarking Network - Medicines Management

We are pleased to announce that the NHS Benchmarking Network’s report on benchmarking commissioner medicines management services has now been published and can be downloaded from the Network’s website. The report includes data from commissioners and Health Boards across a range of different settings from the NHS in England and Wales. Participants can also use the online benchmarking tool on the Network’s website to explore around 200 specific comparisons related to primary car.. read more »

National Audit of Intermediate Care 2015

The National Audit of Intermediate Care Newsletter - June 2015 is now available to download here. If you require any further information, please contact Katherine McAloon or call 0161 266 2132. .. read more »

NHS Benchmarking Network - Community Services benchmarking – June 2015

All commissioning members were contacted at the beginning of June explaining that our Community Services project is now open for data collection. This project benchmarks 26 different community services, including benchmarking the emerging Community Integrated Care Teams, as a new service model for Community based care. Whilst this is a Provider based project, the benchmarking results will be particularly interesting to Commissioners wishing to radically change the nature of their community serv.. read more »

NHS Benchmarking Network - 2015/16 work programme

We are delighted to report to members of the NHS Benchmarking Network on progress and achievements in 2014/15.  2014/15 was a highly successful year for the Network with membership growing to over 340 organisations. The work programme was extremely active with the development of two new acute benchmarking projects, one new project and enhanced content on existing projects for mental health providers, new dashboards for community services and three new projects for commissioners. Around 2,50.. read more »

NHS Benchmarking Network Newsletter - June 2015

We are pleased to publish the June newsletter from the NHS Benchmarking Network. Key points to note include: All projects are now open for registration/ data collection for all sectors  The Older Peoples project for the acute sector will be opening in August 2015, registration for the project is open now The newsletter provides details of projects reporting soon; Pharmacy, Medicines Management and Corporate Functions The NHS Benchmarking Network has changed financial services supplie.. read more »

NHS Benchmarking Network - Integration & the Better Care Fund

The Integration & the Better Care Fund project is now open for data collection We are pleased to announce that our Integration & the Better Care Fund benchmarking project is now open for data collection. This project builds on the 2014 Integrated Care project looking at several different aspects of integration. The content of the project has been fully revised to take into account new developments in this area and to focus on the areas of interest to participants and to simplify the pro.. read more »

NHS Benchmarking Network - Community Services 2015

The NHS Benchmarking Network is pleased to launch its 2015 Community Services NHS Benchmarking project. Data collection is now live. This is one of our longest-running and popular programmes and we very much hope that you will take part. The programme is running alongside our NHS Community Hospitals project. All providers of NHS and NHS-funded Community Services in the UK are being invited to take part in this cycle of benchmarking. Key outputs from the project will be: A bespoke NHS Benchm.. read more »

NHS Benchmarking Network - Operating Theatres

We are delighted to write with the latest report from our Operating Theatres benchmarking project. The report covers the second cycle of Theatres benchmarking which has involved a large number of Trusts in England and Health Boards in Wales.The report covers all aspects of Theatre services and performance including sections on; Service models and provision Equipment & capital Systems List management List availability Activity Performance Workforce Finance Quality & safety.. read more »

NHS Benchmarking Network – Urgent Care

The Urgent Care benchmarking project is now open for data collection We are pleased to announce that our commissioner focused Urgent Care benchmarking project is now open for data collection. The project focuses on comparisons of Urgent Care services in secondary, community and primary care. Comparisons are explored across a number of domains including; service models, access, activity, finance, quality, and the balance of care between care settings which are all covered in detail in the projec.. read more »

NHS Benchmarking Network Newsletter - April 2015

We are pleased to write with the April newsletter from the NHS Benchmarking Network. We have included an outline work programme timetable for 2015 including conference dates and networking events. Key points to note include: - Details of projects that are open or will be opening soon for data collection; Mental Health, Acute Therapies, National Audit of Intermediate Care (partnership), Radiology - Details of projects reporting soon; Operating Theatres, Pharmacy, Medicines Management.. read more »

2015 Mental Health benchmarking is now open!

We are pleased to announce thst the 2015 Mental Health benchmarking project is now open for data collection. This will include new content and analysis. For more information about the project, please visit the project page of the website, or contact Project Manager Zoe Page .. read more »

NHS Benchmarking Network Knowledge Exchange

Members registered with the NHS Benchmarking Network are on a national email distribution to receive regular updates on all active projects. Members can use this facility to ask questions or request information from other member organisations by emailing their request to Ashley Spencer. Member queries are posted to all Network members on a regular basis with responses directed back to those making the query... read more »

Pharmacy and Medicines Management Conference

The NHS Benchmarking Network are pleased to announce details of our Pharmacy and Medicines Management conference on the 13th of May where we will be launching the findings from both our primary care Medicines Management project and Acute Pharmacy project. We have an excellent programme for the event with great national speakers, local case studies, and benchmarking results. The venue for the conference is Dexter House, which is in the Royal Mint complex, Tower Hill, London. Dexter House direct.. read more »

Complaints Management in the NHS: National Update

Chris Bostock Head of Complaints Policy at The Department of Health spoke at the Healthcare Conference UK NHS Complaints conference on: what needs to change: an update for providers and commissioners ensuring board accountability for complaints Chris gave an update on national developments in handling complaints and applying the lessons of the Francis Inquiries.   The full article is available on the Healthcare Conference UK website and Chris's presentation is available to down.. read more »

NHS Benchmarking Network - Older People's Care in Acute Settings Conference

The NHS Benchmarking Network Support Team presented the findings of the Older People project on Wednesday 25th March at Dexter House, London. The event was attended by 160 Network members and we have received extremely positive feedback from delegates. We would like to thank all of the members in attendance and the speakers,Professor David OliverProfessor Suzanne MasonDr Donna WalkerDawne Garrett The conference presentations can be downloaded from the Network Member's Area. .. read more »

NHS Benchmarking - Complaints Survey Update

The NHS Benchmarking Network are working in partnership with the Patients Association to run the Complaints Survey, a project which enables participants to gain an understanding of how complainants felt about how their complaint was handled.  Patricipants in this project have access to their online outputs, which can be viewed monthly, quartely and yearly. Participants have also received their first benchmarked report and will receive a following quartely report in April.  For furthe.. read more »

NHS Benchmarking Network - February Newsletter

We are pleased to write with the February newsletter from the NHS Benchmarking Network. We have included an outline work programme timetable for 2015 including conference dates and networking events. Key points to note include:  - Details of projects that are still open for data collection; Operating Theatres, Corporate Functions, Medicines Management, and Pharmacy  - Upcoming events; Older Peoples care in acute settings (25th February London), and Operating Theatres benchmarking (1.. read more »

NHS Benchmarking Network - Urgent Care Report

We are delighted to release the Urgent Care Benchmarking report for the 2014 cycle of the project. Urgent and Emergency care provision has been the subject of much discussion recently, and the Urgent Care project aims to test the effectiveness of the urgent care system. The report compares capacity and demand across primary care out of hours, community services, and secondary care. A wide number of areas are explored including service models, access and waiting, infrastructure, activity, workfo.. read more »

NAIC referenced in Department of Health Care and Support Statutory Guidance

The Department of Health has released Care and Support Statutory Guidance issued under the Care Act 2014. The Guidance recognises the tendency for the terms “reablement”, “rehabilitation” and “intermediate care”to be used interchangeably. To aid clarity, the four types of intermediate care categorised in the National Audit of Intermediate Care are referenced... read more »

National Clinical Director for Integration and Frail Elderly blogs about NAIC 2014

John Young, National Clinical Director for Integration and Frail Elderly blogs about NAIC 2014: https://britishgeriatricssociety.wordpress.com/2014/12/05/the-national-audit-of-intermediate-care-2014.   Intermediate care is solution to overheated health and social care system “hiding in plain sight”. The full article, co-authored by Network Director Claire Holditch can be found here http://ageing.oxfordjournals.org/content/early/2014/11/05/ageing.afu174.abstract?sid=2f452549.. read more »

NHS Benchmarking Network - December Newsletter

We are pleased to write with the NHS Benchmarking Network's newsletter. The newsletter summarises latest news with the Network's work programme which includes an ability to contribute to projects on Operating Theatres, Medicines Management, Corporate Functions, and Hospital Pharmacy. Members can also access recent benchmarking reports and toolkits on areas including; mental health, community services, acute care, and commissioning. We also provide details of upcoming Network conferences which a.. read more »

Benchmarking & Good Practice in Mental Health Services

This press release contains summary level details of the 2013/14 Mental Health Services benchmarking exercise. The review is the largest analysis of mental health provision ever undertaken in the NHS and provides insight about the range of service provision across the NHS. Included within the review are inpatient services, community mental health, finance, the mental health workforce, and a series of quality measures so that a rounded view on organisational performance can be taken. Click here.. read more »

Benchmarking & Good Practice in Mental Health Services Conference

Ahead of our Benchmarking & Good Practice in Mental Health Services Conference taking place on Friday 7th November, we are delighted to welcome Tees, Esk and Wear as exhibitors. We will be displaying material relating to the Tees, Esk and Wear Valleys NHS Foundation Trust Quality Improvement System. Since 2007 we have been on our journey to embed a culture of continuous improvement across the Trust. We have developed our quality improvement system to enable us to reduce waste, while contin.. read more »

NHS Benchmarking 2014 Learning Disabilities Conference

We will be pleased to present the findings of our Learning Disabilities commissioner and provider projects at our national conference on 30th October, where we will also be hearing Hazel Watson, Sandy Bering, John Devapriam, Debra Moore, and Gyles Glover speak on current topics in the field of commissioning and providing services for people with Learning Disability. The conference will take place in Dexter House, London. NHS Benchmarking members are able to attend free of charge. To book place.. read more »

NHS Benchmarking Network Newsletter - September 2014

We are pleased to write with the latest edition of the NHS Benchmarking Network’s newsletter.  This provides latest updates on the Network’s work programme, data collection deadlines, reports and good practice conferences. We would particularly like to draw your attention to our findings and good practice conferences which are now available for delegate bookings.  All events are free to attend for NHS Benchmarking Network member organisations.  Upcoming events include.. read more »