Events

What people say about events...

"Really well organised, great content, great learning experience" "Excellent speakers, acoustics good, great facilitates, time keeping excellent"

Source: Evaluation feedback - NHS Benchmarking event – February 2016

Each year we hold a number of seminars and workshops to scope and develop new projects and discuss findings from existing projects. These events provide an opportunity for members to share good practice and innovative ideas. The Network events offer members the opportunity to learn from expert speakers and to communicate directly with each other on current topics.

Members can book their free place via the members’ area.

If you would like further infomation about our events programme, please contact Ashley Spencer, Event Manager or call 0161 266 2214.

What our members say...

Upcoming Events

Regional Benchmarking Workshops, Manchester, Reading, Birmingham, London, 4 May, 2017

The Network is holding four, free regional benchmarking workshops this May. The programme will focus on how to use the Network projects for service improvements, and provide a whole system regional view of unscheduled care. Afternoon breakout sessions will provide an opportunity for delegates to learn more about using the benchmarking products and toolkits. 

When & where are the workshops? 

North: Hilton Hotel Manchester, 4th May 2017

South: Green Park Conference Centre, Reading, 10th May 2017

Midlands & East: Jurys inn, Birmingham, 16th May 2017

London: De Vere West One, 18th May 2017
What will be discussed? 
We will look at how to use the Network’s tools and products to get the most out of your membership, and offer a choice of workshops on a number of related topics to draw out how your services are developing, key issues for you, how we could improve the products to further assist you, and how we could provide more networking/ sharing opportunities. 
 
How can I register?
Members will have received a link to the relevant Eventbrite registration page. Anyone else should email Ashley Spencer for more information.

 


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Past Events

2016 Benchmarking & Good Practice in Learning Disabilities Services Conference #NHSBNLD, Hallam Conference Centre, London, 7 March, 2017

The NHS Benchmarking Learning Disabilities Findings Conference took place on Tuesday 7th March 2017 at the Hallam Conference Centre, London. At the conference, the Network Director, and support team presented the key findings from the 2016 iteration of the Learning Disabilities project. We were also be joined by sector professionals, and members who presented good practice case studies. 

If you would like to express your interest in speaking or exhibiting at an NHSBN conference, please contact Ashley Spencer.



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2016 Benchmarking Operating Theatres & Planned Care Conference #NHSBNTheatres, etc. Venues, Fenchurch, London, 28 February, 2017

The Theatres & Planned Care Findings Conference took place on Tuesday 28th February 2017 at etc. Venues, Fenchurch, London. At the conference, the Network Director, and support team presented the key findings from the 2016 iteration of the Operating Theatres (acute), and Planned Care (commissioner) projects. We were also  joined by sector professionals, and members who will presented good practice case studies. 

If you would like to express your interest in speaking or exhibiting at an NHSBN conference, please contact Ashley Spencer.



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2016 Older People's Care in Acute Settings Benchmarking & Good Practice Conference #NHSBNOP, etc. Venues, Fenchurch, London, 15 February, 2017

The Benchmarking Older People's Care in Acute Settings Conference took place on Wednesday 15th February 2017 at etc. Venues, Fenchurch, London. At the conference, the Network Director, and support team presented the key findings from the 2016 iteration of the project. We were also joined by sector professionals, and members who will presented good practice case studies. 

If you would like to express your interest in speaking or exhibiting at an NHSBN conference, please contact Ashley Spencer.



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2016 Benchmarking & Good Practice in CAMHS Services Conference #NHSBNCAMHS, Hallam Conference Centre, London, 16 November, 2016

The 2016 NHS Benchmarking CAMHS Conference took place on 16th November at the Hallam Conference Centre. At the conference, the Network Director, and support team presented the key findings from the 2016 iteration of the CAMHS project. 

Members can access the presentations from the conference by logging into the Network members' area. If you work for a member organisation and would like login details, please contact Ashley Spencer.

If you would like to express your interest in speaking or exhibiting at an NHSBN conference, please contact Ashley Spencer.

Registation for next years' events will open in summer 2017.


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2016 Benchmarking & Good Practice in Community Services and Hospitals #NHSBNCommunity, ICC, Birmingham, 10 November, 2016

The Community Services/Hospitals Findings Conference will take place on Thursday 10th November 2016 at ICC, Birmingham. At the conference, the Network Director, and support team will present the key findings from the 2016 iteration of the Community Services and Community Hospitals projects. We will also be joined by sector professionals, and members who will present good practice case studies. 

Event registration is open, and places are free for Network members. To book your place, please visit the 'Events' page of the members' area. If you require login details, please email your request to Ashley Spencer.

If you would like to express your interest in speaking or exhibiting at an NHSBN conference, please contact Ashley Spencer.



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2016 Benchmarking & Good Practice in Mental Health Services Conference #NHSBNMH, etc. Venues, Fenchurch, London, 2 November, 2016

The 2016 NHS Benchmarking Mental Health Findings Conference took place on 2nd November at etc. Venues, Fenchurch. At the conference, the Network Director, and support team presented the key findings from the 2016 iteration of the project. We were also be joined by sector professionals, and members who presented good practice case studies. We were grateful for the attendance of our national members, as well as our international colleagues. 

Members can access the presentations from the conference by logging into the Network members' area. If you work for a member organisation and would like login details, please contact Ashley Spencer.

If you would like to express your interest in speaking or exhibiting at an NHSBN conference, please contact Ashley Spencer.

Registation for next years' events will open in summer 2017.


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2016 NHS Benchmarking Pharmacy & Medicines Optimisation Conference #NHSBNPharm, etc. Venues, Fenchurch, London, 19 October, 2016

The 2016 NHS Benchmarking Pahrmacy & Medicines Optimisation Conference took place on 19th October at etc. Venues, Fenchurch. At the conference, the Network Director and support team presented the key findings from the 2016 iterations of the acute and commissioner projects. We were also be joined by sector professionals, and members who presented good practice case studies. 

Members can access the presentations from the conference by logging into the Network members' area. If you work for a member organisation and would like login details, please contact Ashley Spencer.

If you would like to express your interest in speaking or exhibiting at an NHSBN conference, please contact Ashley Spencer.

Registation for next years' events will open in summer 2017.


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2016 Benchmarking & Good Practice in Urgent & Emergency Care Services Conference #NHSBNUrgent, Hallam Conference Centre, London, 13 October, 2016

The 2016 NHS Benchmarking Urgent & Emergency Care Findings Conference took place on 13th October at the Hallam Conference Centre. At the conference, the Network Director and support team presented the key findings from the 2016 iteration of the Urgent Care, and Emergency Care projects. Delegates were also joined by sector professionals, and members who presented good practice case studies. 

Members can access the presentations from the conference by logging into the Network members' area. If you work for a member organisation and would like login details, please contact Ashley Spencer.

If you would like to express your interest in speaking or exhibiting at an NHSBN conference, please contact Ashley Spencer.

Registation for next years' events will open in summer 2017.



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2016 Benchmarking & Good Practice in Radiology Services Conference #NHSBNRAD, etc. Venues, Fenchurch, London, 28 September, 2016

The 2016 NHS Benchmarking Radiology Findings Conference took place on 28th September at etc. Venues, Fenchurch. At the conference, the Network Director, Steve Watkins, presented the key findings from the 2016 iteration of the Radiology project. We were also joined by sector professionals, and members who presented a range of good practice case studies. 

Members can access the presentations from the conference by logging into the Network members' area. If you work for a member organisation and would like login details, please contact Ashley Spencer.

If you would like to express your interest in speaking or exhibiting at an NHSBN conference, please contact Ashley Spencer.

Registation for next years' events will open in summer 2017.


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Commissioner Reference Group and Planned Care Event , Jurys Inn, Birmingham, 10 March, 2016

The Commissioner Reference Group and Planned Care Scoping Event took place on Thursday, 10th March 2016 at the Jurys Inn, Birmingham.

The Network Support Team presented the key findings from the 2015/16 work programme, and discussed the upcoming 2016/17 work programme with commissioner members.

The team ran a session focussed on scoping for the Planned Care project, which is a new project for commissioners in 2016/17.

Further consultations by e-mail on all data specifications are currently underway.

 
Kind regards,
 
Leigh Jenkins
 
NHS Benchmarking Network
3000 Aviator Way
Manchester Business Park
Manchester
M22 5TG
members.nhsbenchmarking.nhs.uk
@NHSBenchmarking 
 

Older People’s Care in Acute Settings Conference, etc venues St Pauls, London, 24 February, 2016

The NHS Benchmarking team were joined by over 130 members and guests at etc. venues in London for the 2016 Benchmarking & Good Practice for Older People’s Care in Acute Settings conference.  Delegates ranged from consultant geriatricians, service managers, AHPs and guests from various national bodies. 

We were delighted to be joined by Dr Eileen Burns, President Elect for the British Geriatrics Society, who set out the national context for older people’s services in the NHS during the morning. Claire Holditch, Debbie Hibbert and Leigh Jenkins from the NHS Benchmarking Network then presented the findings of the 2015 Older People’s Care in Acute Settings  project, including the service user audit data, a new addition to the project this year.

Presentations from the event are available to download from the members' area.


Data collection is now complete, and the online toolkit is in its final form. A national report will be published in March 2016. Please contact Leigh Jenkins for further information on the project. 


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Community Services/ Hospitals Findings Event, ICC, Birmingham, 4 December, 2015

The NHS Benchmarking Network hosted the 2015 Community good practice conference on the 4th December at the ICC in Birmingham. The event brought together 150 delegates from across the community sector of the NHS to discuss the findings from both the Network’s Community Services and Community Hospitals projects. 

Claire Holditch, NHS Benchmarking Network Director, opened the conference and identified the key objectives for the day. Stephen Watkins, NHS Benchmarking Network Director, provided an update on the Network and key findings from wider projects within the Network’s 2014/15 work programme.

Claire Holditch, Debbie Hibbert, Programme Manager and Jessica Grantham, Assistant Project Manager, presented the key findings from the Network’s Community Hospitals and Community Services projects.

In addition, there were a number of external speakers, these included;  

  • Caroline Alexander. Chief Nurse, NHS England, who spoke about transforming London’s Community Services,
  • Dan O’Toole. Director of Finance, Plymouth Community Health CIC, spoke about how they have used the Network benchmarking projects to help redesign services,
  • Emma Campbell and Vicky Blakey from North Tees and Hartlepool NHS FT presented their organisation’s progress with Community Integrated Care Teams, and  
  • Alison Cole and Chris Walbank, Spiral Community Health, spoke about the implications of running a Community Hospitals as a Social Enterprise. 

Speaker presentations and access to the online outputs from both projects are now available to download from the members' area.

 


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Child and Adolescent Mental Health Services (CAMHS) Findings Event, etc venues Dexter House, London. , 1 December, 2015

The NHS Benchmarking Network 2015 Child and Adolescent Mental Health Services benchmarking conference took place in London on Tuesday 1st December 2015 at the Etc. venues Dexter House, London.

Delegates heard the findings from this years benchmarking project for CAMHS services in England, Wales and Scotland. We were also joined by National Clinical Director for Children, Young People and Transition to Adulthood - Dr Jaqueline Cornish, and Reader in Evidence Based Practice, UCL, and Director of the Evidence Based practice Unit and Child Outcome Research Consortium - Dr Miranda Wolpert, as well as Network members who presented good practice case studies.

The 2015 CAMHS reprt has been published to Network members.

 


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National Audit of Intermediate Care 2015, ICC, Birmingham Centre, 11 November, 2015

The fourth annual National Audit of Intermediate Care conference took place on the 11th November 2015 at the ICC in Birmingham. The event was attended by over 200 delegates, from a range of NHS commissioning and provider organisations in England, Wales and Northern Ireland.

The full event programme is available to download here and each presentation is published on the NAIC webpages.

Duncan Forsyth, chair of the NAIC steering group, who chaired the conference was joined on stage by John Bolton, Visiting Professor at the Institute of Public Care Oxford Brookes University, a number of speakers discussing good practice in IC within their organisation, Claire Holditch, Director of the NHS Benchmarking Network and John Young, National Clinical Director for Integration and Frail Elderly. In addition to the presentations given on the day, there was an opportunity for networking during the round table discussions. A write up from this session is available on the NAIC webpages.

The conference was used to launch the outputs from the National Audit of Intermediate Care 2015 including the NAIC 2015 Summary Report and the online toolkit. (Please note, the online toolkit is only available to project participants).


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Mental Health Findings Conference, etc venues Dexter House, London, 6 November, 2015

The NHS Benchmarking Network has published findings from a comprehensive review of NHS mental health services across England, Wales and Scotland.  All NHS mental health providers in England and Wales contributed with 57 mental health Trusts from the NHS in England, all Local Health Boards from the NHS in Wales, Greater Glasgow and Clyde Health Board from Scotland, and a number of large independent sector providers.

The review is the largest analysis of mental health provision ever undertaken in the NHS and provides insight about the range of service provision across the NHS.  Included within the review are inpatient services, community mental health services, finance, the mental health workforce, and a series of quality measures so that a rounded view on organisational performance can be taken.

The findings were presented to over 150 delegates at the 2015 Mental Health benchmarking conference in London on Friday 6th November 2015 at Dexter House, Royal Mint Court.


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Acute Therapies Findings Event, ICC, Birmingham Centre, 20 October, 2015

The NHS Benchmarking team were joined by over 120 therapy managers and therapists at the ICC in Birmingham, for the 2015 Benchmarking & Good Practice in Acute Therapies conference.

We were delighted to be joined by Suzanne Rastrick, Chief Allied Health Professions Officer for NHS England. Suzanne discussed why benchmarking is important for patients and commissioners, and prompted a lively discussion about the use of outcome measures. We were also joined by five good practice speakers from across the Network membership, who presented a range of case studies. These case studies covered seven day services, enablement, therapists in admissions avoidance, specialist rehabilitation programmes, and employing a ‘man with a van’ to improve patient flow.

Claire Holditch and Leigh Jenkins from the NHS Benchmarking Network presented the findings from the 2015 acute therapies benchmarking project, covering physiotherapy, occupational therapy, dietetics, and speech & language therapy. Over 80 organisations have taken part in the acute therapies project so far, and initial findings show that the levels of resource and activity across the four disciplines have remained stable since the project last ran in 2013. A talking point from the day was the finding that around 80% of physiotherapy, OT and SLT departments, and 50% of dietetics departments, are collecting clinical outcome measures. Members can follow this discussion by looking at #NHSBNTherapies on Twitter. 

All presentations from the day are available to download from the members’ area. Participants will shortly be issued with a final draft version of the toolkit, and any final amendments to the data must be submitted on the website or to Leigh Jenkins by 13th November 2015. For any further information please contact Leigh Jenkins.


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Emergency/ Urgent Care Findings Conference, etc. venues Dexter House, London, 14 October, 2015

Over 70 healthcare professionals, commissioners and providers attended the NHS Benchmarking Network’s national conference on urgent and emergency care services in London on the 14th October.  

Delegates came to hear from Stephen Watkins and Aidan Rawlinson about the key messages from the two Network projects, listen to a range of good practice speakers and policy leaders and network with their peers.

  • Director for acute episodes of care, Keith Willett from NHS England discussed how urgent and emergency care was to be transformed in the future, the challenges it currently faces and what the future has instore.
  • Professor of Emergency Medicine, Suanne Mason from the EMRiS group presented findings from a research study that looked at the challenges faced by emergency medicine in the current climate.
  • Heather Eardley, Director of Development at the Patients Association came in replacement of Katherine Murphy, Chief Executive to discuss the patient’s perspective of A&E and urgent care services.

Good practice sessions were led by;

  • Sue Watkinson, Director of Operations and her team from James Paget University Hospitals NHS FT on the redesigning of their ambulatory care services and,
  • Dr Alison Porter, Associate Professor of Health Services Research from Swansea University Medical School on the findings from The Streamlining Study.
  • Finally delegates heard from Senior Analytical Manager, Ian Kay from NHS England on what the future held for NHS 111 services.

Presentations from all the speakers are available to download from the members’ area.

Project update

  • Participants to both projects have until the 31st October to make any final data amends to their submissions, amendments can be made online via the data collection portal.  Final publication of the toolkits and reports will be in late-November.
  • Emergency Care queries should be directed to Leigh Jenkins and Urgent Care queries to Lindsey Ashley
  • Should any new organisation wish to participate in either project above please contact the relevant team member to discuss the process. 

 


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Integration & Better Care Fund Event, Jury's Inn, Birmingham Centre, 6 October, 2015

The NHS benchmarking team were joined by the commissioner reference group and a number of the wider commissioner membership at the Jury’s Inn in Birmingham, for the2015 Integration & Better Care Fund event, and commissioner work programme review. 
 
We were delighted to be joined by Louise Watson, National MCP Programme Lead for NHS England, who spoke about new models of care.  We were also pleased to hear good practice from across the Network membership - Carole Kilshaw discussed the ‘Integrated Access St Helens’ scheme, and Scott Bennett updated delegates on the Newquay pathfinder and Penwith wellbeing programmes. 
 
Presentations from the event are available to download from the members’ area.
 
Claire Holditch and Aidan Rawlinson from the NHS Benchmarking Network presented the findings from the 2015 Integration & Better Care Fund project. 38 organisations have been involved in this year’s project, with many commissioners involving their local authority in their submission. Findings show that 53% of participants are confident that their social care departments are using the NHS number as the primary identifier for correspondence. This has increased from 17% in 2014, however new guidance from the Health and Social Care (Safety & Quality) Act 2015 states that from 1 October 2015, all health and social care bodies must share information with each other where it relates to the direct care of a patient, and ensure that the NHS Number is always used when doing so. 
 
Stephen Watkins from the Network also launched the updated version of Total Systems Benchmarker – an excel based tool providing CCGs with a range of key national metrics. This toolkit is due to be launched to all commissioner member organisations shortly.
 
Data collection is now complete, and a further period of data validation is to be undertaken before participants are given an excel based toolkit. A national report will follow. Please contact leigh.jenkins@nhs.net for further information on the project.


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Radiology Findings Event, etc. venues Dexter House, London, 1 October, 2015

The NHS Benchmarking team were joined by over 120 radiology department members at etc. venues in London, for the 2015 Benchmarking & Good Practice in Radiology Services conference.

Delegates heard from Richard Evans- CEO of the Society and College of Radiographers, and Dr Giles Maskell - President of the Royal College of Radiologists, as well as good practice speakers from Nottingham University Hospitals NHS Trust, Peterborough and Stamford Hospitals NHS Foundation Trust, and North Bristol NHS Trust.

Presentations from the event are available to download from the members' area (Radiology outputs).

Stephen Watkins from the NHS Benchmarking Network presented the findings from the latest round of radiology benchmarking for the acute sector.  We have received over 80 submissions from members so far, and from the initial validation have found that the percentage of equipment owned by Trusts has increased by 6% since 2013/14; overall examination activity has increased by 6.1% from an average of 70,118 in 2014 to 74,412 in 2015, with the largest year on year growth in activity seen in X-Ray, CT, MR and US; the proportion of participants outsourcing some of their reporting has increased, and Voice Recognition Software is becoming the dominant reporting aid.

The toolkit has been circulated to members' and the report will be published soon.


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Pharmacy & Medicines Management Conference, Dexter House, London, 13 May, 2015

The NHS Benchmarking Network held its annual conference to present the findings from the 2014 Pharmacy/ Medicines Management project.

Please log into the members' area to view the presentations from this conference.


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Theatres Benchmarking Conference, BMA House, Tavistock Square (London), 19 March, 2015

The NHS Benchmarking Network held its annual conference to present the findings from the 2014 Theatres project.

Delegates were joined by speakers including Celia Ingham Clark, National Clinical Director for Reducing Mortalit, and senior Anaesthetists, as well as a number of members presenting good practice presentations 

Please log into the members' area to view the presentations from this conference.


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Benchmarking Older People's Care in Acute Settings , Dexter House, London, 25 February, 2015

In February 2015, the NHS Benchmarking Network held its annual conference to present the findings from the 2014 Older People's Care in Acute Settings project.

The event was very well attended by members and the Network received excellent project and event feedback.

Please log into the members' area to view the presentations from this conference.


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External Events

Health + Care and Commissioning Show 2017 , Excel, London, 28 June, 2017

The NHS Benchmarking Network Support Team will be exhibiting at the Health + Care and Commissioning Show at Excel, London from the 28th to 29th June 2017. 

Summary:
The Commissioning Show is an opportunity for commissioners and providers to scan the horizon for new ideas and solutions on how to fix the failings in your local health and social care systems.  Invest time in attending the largest annual gathering of health and social care professionals and find out how other areas have already arrived at innovative solutions to problems that continue to hinder delivery of  care for your patients.

The NHS Benchmarking Network work to improve the quality and safety of patient care, and the value achieved by commissioners and providers.  We are delighted with the type of delegates who attend the show, the perfect audience for what we have to offer.

Products available;

  • The Urgent Care project supports evidence based decision making and the implementation of best practice in reducing emergency admissions.
  • The Pharmacy and Medicines Optimisation project focuses on practices, protocols, tools, local management arrangements, resourcing, medicines optimisation.
  • The Planned Care project takes a holistic view of elective care commissioning. 
  • CCG Functions is a new project for 2017/18 and seeks to examine the use of CSUs, integration between CCGs (e.g. shared management structures) and relationships with social care, as well as more traditional metrics such as staff turnover. 
  • STP benchmarking: the Network is working to develop existing core project outputs to provide key information at an STP level. Subject to provision of data, new bespoke STP reports for each of the commissioner projects will be made available. 
  • Whole System Benchmarker: a new user-friendly toolkit is to be developed which will contain the latest available data on local health economies from national sources, benchmarked against other CCG and STP areas. 
Medicines Management is an area that has major impact on both CCG/LHB finances and clinical outcomes. While there is much comparative cost and quantity data available to commissioners there is a need to supplement this with information about practices, protocols, tools, local management arrangements, resourcing and effectiveness. 

British Geriatrics Society Autumn Meeting , The Scottish Exhibition and Conference Centre, Glasgow, 23 November, 2016

Registration is now open for the BGS Autumn Meeting 23rd – 25th November, to be held at The Scottish Exhibition and Conference Centre, Glasgow. The final programme is online

Register here http://bit.ly/BGSAut16

Quality healthcare for older people requires the right inputs from a multi-disciplinary team of healthcare professionals. Older patients make up the majority of those attending GP surgeries and acute hospitals; over 65s comprise almost a half of all hospital admissions, and two thirds of all acute inpatient bed days. Getting the right combinations of care for growing numbers of older people with frailty is one of the defining public service issues of our time

5 reasons to attend the BGS Autumn Meeting 23-25th November Glasgow

  • Attend sessions on innovative approaches tackling how to deliver specialist, coordinated and comprehensive assessment and care to frailer older adults 
  • Hear guest lectures from invited speakers such as Sir Muir Gray speaking on “How to stay young and get younger”
  • Connect with a community of expert healthcare professionals
  • Understand more on the key areas & challenges faced in healthcare of older people
  • See the latest clinical and scientific research in healthcare of older people with over 100 posters presented in research and clinical quality categories

It is the UK’s largest conference and exhibition for all healthcare professionals providing care to older people in both an acute and community setting: in addition to Consultant and Registrars specialising in Geriatric Medicine the event welcomes Core Medical Trainees, Foundation Year doctors and medical students, GPs, nurses, healthcare assistants, physio and occupational therapists and assistant practitioners.

Sessions will cover a focused session on Community Geriatrics and Hospitals at Home on Wednesday 23rd November, with a broader range of parallel sessions and workshops on Thursday 24th and Friday 25th November. Topics will include;

  • Research in older people
  • Delirium
  • Stroke
  • Health Promotion in older people
  • Polypharmacy and medication review
  • Peri-Operative assessment of the older surgical patient

As well, there will be workshops and guest lectures from Sir Muir Gray and Professor Laurence Rubenstein from the University of Oklahoma.

BGS members and non-members are invited, with reduced rates for members & membership of the BGS starting from £48 a year . Delegates can attend individual days or half days, allowing them to select those sessions of most relevance.

For further information please see the British Geriatrics Society's website.

Meet us at the Health and Care Innovation Expo 2016, Manchester Central,, 7 September, 2016

The NHS Benchmarking Network will be exhibiting at Health and Care Innovation Expo 2015, one of the main events in the health and care calendar.

Held on Wednesday 7th and Thursday 8th September at Manchester Central, the conference and exhibition will play host to over 5,000 people a day from health and care, the voluntary sector, local government, and industry.

Our highly qualified, passionate and experienced team will be on hand to discuss how we can help commissioners and providers deliver integrated, seamless high quality services that meet the needs of patients, families and communities.

Situated on stand 53, representatives from our support team will be on hand to talk with commissioners about the key issues facing their local health economy and will be demonstrating our range of business intelligence tools available to our members. 

If you would like to arrange a specific time to talk with a member of our team, then please email lindsey.ashley@nhs.net.  

Health + Care and Commissioning Show 2016 , Excel, London, 28 June, 2016

The NHS Benchmarking Network Support Team will be exhibiting at the Health + Care and Commissioning Show at Excel, London from the 28th to 30th June 2015. 

Summary:
The Commissioning Show is an opportunity for commissioners and providers to scan the horizon for new ideas and solutions on how to fix the failings in your local health and social care systems.  Whether you work within a CCG, GP practice, NHS Trust, local authority or for the third sector, there is a free educational bursary available to ensure you don’t miss out. Invest time in attending the largest annual gathering of health and social care professionals and find out how other areas have already arrived at innovative solutions to problems that continue to hinder delivery of  care for your patients.

The NHS Benchmarking Network work to improve the quality and safety of patient care, and the value achieved by commissioners and providers.

We are delighted with the type of delegates who attend the show, the perfect audience for what we have to offer.

Products available;

  • Medicines Optimisation - Medicines Management is an area that has major impact on both CCG/LHB finances and clinical outcomes. Data analysed includes; information about practices, protocols, tools, local management arrangements, resourcing and effectiveness. 
  • Urgent care services - compares capacity and demand across primary, community, and secondary care.
  • Total System Benchmarker - compares the balance of expenditure across your health system compared to other local and regional health systems.
  • Integration and the Better Care Fund – looks at the development of the BCF and the wider challenges in providing integrated health and social care.
  • Corporate Functions is open to all sectors and provides a unique reference point in testing performance and value across a range of corporate functions and shared services.
Medicines Management is an area that has major impact on both CCG/LHB finances and clinical outcomes. While there is much comparative cost and quantity data available to commissioners there is a need to supplement this with information about practices, protocols, tools, local management arrangements, resourcing and effectiveness. 

2016 NHS Confederation annual conference and exhibition, Manchester Central, 15 June, 2016

The NHS Benchmarking Network Support Team will be exhibiting at the 2016 NHS Confederation annual conference and exhibition which will take place between the 15th and 17th June at Manchester Central. 

Summary:

The NHS Confederation is the only membership body that brings together and speaks on behalf of all organisations that plan, commission and provide NHS services.

The three day programme is structured around five conference strands which contain a mix of plenary sessions, panel discussions, debates, seminars and workshops. 

"The solutions to our challenges lie in whole system change, collaboration and a values based approach, delivering for the people we serve not organisational sovereignty. The NHS Confederation annual conference is one of the best places to bring all of the systems together to explore those possibilities."

Heather Tierney Moore, CEO, Lancashire Care NHS Foundation Trust

2016 NHS Confederation annual conference and exhibition

A new way to view, understand & handle complaints & communication, Mecure Abbey Hotel, Milton Keynes , 29 March, 2016

On the 29th March 2016, Healthcare professionals and Managers responsible for workforce development and training, are being given the complimentary opportunity to experience a new approach to complaints training lead by C&C Empathy Training Ltd with their award winning LEED Communications Programme®.

The NHS Benchmarking Network, who facilitate a project on supporting trusts to evaluate and manage their complaints process have been invited to exhibit on the day and speak to delegate sbaout how their organisations can participate. Click here for more information on the project.

C & C Empathy Training has been created by Carolyn Cleveland, trained in counselling and an established public speaker on emotions and Vanessa Carter a former nurse and teacher of psychology.

The two women have combined their personal experiences, Carolyn as a service user of the NHS complaints system and bereaved mother, and Vanessa as an ITU nurse managing many difficult and emotive conversations within frontline practice, to devise the LEED Communications Programme ® (Learning, Empathy & Emotional Development). 

The aim of LEED is to improve the empathy skills and emotional development of nurses, doctors, complaints managers and all other healthcare professionals that have direct contact with patients and families and to empower them to gain a deeper understanding of emotions and role empathy plays in communicating with care and minimizing conflict.

Says Carolyn and Vanessa “Having empathy evoked and analysed with real life narratives embedded in the science of empathy, supports staff protect the psychological well-being of the patient/ family/staff and themselves and minimizes conflict from escalating.”

On the 29th March, joined by guest speakers:

  • Valarie Harrison, Former CEO of POhWER Advocacy and Lay Member of Barnet CCG
  • Dr Telal Mudawi, Consultant Interventional Cardiologist and Health Ombudsman, Manchester Office.

Carolyn and Vanessa will be demonstrating some of their training modules to give people the opportunity to not only meet them but see their new thought provoking approach to training and understanding the role empathy has in complaints and communication to improve patient and Trust outcomes.

To book on the event or for more information please contact Carolyn on 07541798949 or carolyn@cc-et.co.uk.                                                           

C&C Empathy Training Ltd Winners of the Open University New Business award 

Use of Restraint feedback events for Mental Health, CAMHS and LD, Skipton House, London, SE1 6LH, 17 March, 2016

FREE TO ATTEND!

Don't forget to book a place on one of our Restraint feedback events for Mental Health, CAMHS and LD where we will be presenting the results from the phase 4 benchmarking of Use of Restraint.

15th March, Leeds (Quarry House, LS2 7UE) from 13.30 – 15.30

17th March, London (Skipton House, SE1 6LH) from 14.15-16.15

To book please email: alimatou.kante@dh.gsi.gov.uk.

Delivering integrated care for older people with frailty, London, 15 March, 2016

On 15th March, The King’s Fund will host a conference to showcase innovative ways in which integrated care can be delivered for older people with frailty. The programme will examine: interactions between acute, primary, community and social care services; older people living with complex co-morbidities; and ways in which older people with frailty can be supported to maintain their health and wellbeing.

Speakers include:

  • Debbie Hibbert, Project Manager, & Leigh Jenkins, Assistant Project Manager, Older People in acute settings, NHS Benchmarking Network
  • Helen Lyndon, Nurse Consultant, Clinical Lead for Frailty, NHS England
  • Ewan King, Director of Business Development and Delivery, Social Care Institute for Excellence
  • Dr Elizabeth Kendrick, National Advisor for Elderly Care, Care Quality Commission
  • Professor David Oliver, President, British Geriatrics Society and Visiting Fellow, The King's Fund
  • Dr Sunil Hindocha, Clinical Chief Officer, Lincolnshire West Clinical Commissioning Group

Please click here to see the full programme >

Book now >

Use of Restraint feedback events for Mental Health, CAMHS and LD, Quarry House, Leeds, LS2 7UE, 15 March, 2016

FREE TO ATTEND!

Don't forget to book a place on one of our Restraint feedback events for Mental Health, CAMHS and LD where we will be presenting the results from the phase 4 benchmarking of Use of Restraint.

15th March, Leeds (Quarry House, LS2 7UE) from 13.30 – 15.30

17th March, London (Skipton House, SE1 6LH) from 14.15-16.15

To book please email: alimatou.kante@dh.gsi.gov.uk.

2016 Mental Health Network annual conference and exhibition, The King’s Fund, 9 March, 2016

The NHS Benchmarking Network Support Team will be exhibiting at the Mental Health Network annual conference and exhibition which will take place on Wednesday 9 March at The King’s Fund in central London. 

Summary:

With the Mental Health Taskforce’s report due for publication shortly, the conference will bring together leaders from across the mental health sector to explore its recommendations and how they can put them into practice.

The event will have an array of highly influential speakers from across the system. Rt Hon Alistair Burt MP, Minister of State for Community and Social Care, is already confirmed to speak and we will be announcing further speakers shortly.

No other event brings together more mental health leaders in one place so, as well as offering key insight into the latest mental health policy, the event is a wonderful opportunity to network and share ideas, promote your products and position your organisation in front of senior decision makers, budget holders and influencers.